Just a follow up on whats happened since.
I RMA'd the first Aquaero 6 XT as my gut was exactly right. It did seem to be a used or open item as the product box looked fairly beat up. The remote control didn't even have batteries included which raised even more red flags.
Long story short, I got a replacement which took almost 2 weeks from purchasing the Aquaero 6 to receiving a new one. The kicker is, I had to pay shipping for it to be sent back to PCS which I wasn't very happy about. I than decided while it was being processed at PCS, to purchase matching black screws for the black matching face plate that I was planning on installing. I called PCS and kindly asked them if they could add the paper weight screws with the RMA shipment on the way back to me before it leaves their warehouse. Mind you, I paid extra when I originally bought the AQ 6 XT for all the bells and whistles at PCS to rush the process, etc and are supposedly taking care of the RMA shipping back to the customer. I was told on the phone that they couldn't add the 8 screws to the RMA shipping for "Tax" reasons, etc or at least that's what I thought the person said. I was in disbelief but said ok fine, I understand. I than proceeded to order the screws and PAY $10 FREAKIN DOLLARS to ship a very small bag of 8mm black hex screws which ended up being too big and not used. I got furious but said, lets just end this already and be done with it for crying out loud. The RMA shows up WITH THE SCREWS IN THE SAME BOX with one label. That told me the ******** at PCS not only dupped me into $10 shipping to them, but saved their asses and sent out the RMA AQ 6 with the screws since I paid for their shipping at a ridiculous $10 as it didn't cost nothing in their end. In the end, somehow I'm at fault and payed $190 for the AQ 6 XT + another $20 for RMA shipping, 2+ weeks of down time, all because I hit the buy button at PCS.
I don't think I'll be purchasing anything ever again from Performance-PCS as I've spend a great amount there already. The excuse on the phone that, they are the "middle man" and can't do much if they send a used or open item to me is not their fault or problem is basically how I felt I got told nicely over the phone. It was a lame excuse. As a middle man or first man, they should make sure what they send to their customers ONCE accepting PAYMENT that they are getting what they payed for! In the end, this dam AQ 6 XT at PCS cost me $210+. It was like buying it at another retailer for me and add the down time and frustrations.
Gasp..........(Smoke break)
I got it all working now but seem to have an issue with my touch screen face plate. There's been others with similar issue and have called Germany and spoke personally to Stephan from Aquacomputer and have to say these folks are great group of folks there even though were on different Time Zone so you'll have to plan for that and granted there's a thick accent going on, depending which side you're on lol, they promised me to replace my AQ 6 XT's touch screen if the issues continue, once I reconnect the face plate to see if it would fix the issue but I haven't gone to that point and take everything apart as I recently put it together. I have 2 years of warranty so I have time.
Also grabbed the "revision 2" farbwerk from Germany as they redid the farbwerk to work with both Aquabus AND Bluetooth. Unfortunately my phone is only iOS so I'll have to wait on that department to control LED via wifi unless they could work something out with Apple.
All in all, this controller is amazing. PC is much quieter than before but still learning the software as the Germans like complexity to say the least. lol Once I get a chance, I will be posting some pictures of rig with the Aquaero 6 XT on it.
