Palm Pilot Problem

mdcomp · Aug 25, 2003

My friend really needs help with her palm pilot and I have no idea how to help her being that I don't use palms. Quick help is appreciated.
Here is her problem:
She was using it and opened up a game and then the whole thing froze.The screen got all liney and she can't turn it on or off and she can't recharge it.

Thanks in advance.
Matt

Maximouse · Aug 25, 2003

There should be a small hole in the back of the unit where you can use a small object like a pin to do a hard reset of the device.

Most of the palm devices I have seen have this option.

I also had this problem when I first got a palm unit and thought it was dead until I found that hidden reset button.

Hope this helps.

Al

mdcomp · Aug 25, 2003

Thanks for the quick reply, Al. I appreciate it. She already tried that and it had no response.

Matt

blackhabit · Aug 25, 2003

take the batteries out, put new ones in and use the reset buton etc, keep trying it, it should un freeze

Maximouse · Aug 25, 2003

No Problem. She is sure she used a pin as poking it with a stylus does nothing (stylus is too large to actually depress the button).

The only other option I can think of is removing the battery or letting the battery run down which should clear the unit as well.

Al

mdcomp · Aug 25, 2003

Maximouse said:
No Problem. She is sure she used a pin as poking it with a stylus does nothing (stylus is too large to actually depress the button).

The only other option I can think of is removing the battery or letting the battery run down which should clear the unit as well.

Al

I was working on the battery thing with her because thats what I told her to do. Then you posted about the pin and I said what the helk try that and it worked. Thanks so much.

Matt

Maximouse · Aug 25, 2003

Glad it worked out for you.

your welcome

Al

AllenSmoker · Aug 25, 2003

Unscrew the top of the stylus, there is a pin attached to the top peice that was made for resetting the device.

Palm Pilot Problem

mdcomp

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