The heatsinkfactory.com sux....

M Diddy

Member

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Joined

Nov 23, 2005

Location

Reading, PA

• Apr 19, 2006

• #1

Well, long story short, I purchased 2 VF900's for my x1900's on pre-order and they showed up a day after Ranger found out just how bad they perform on these cards. I set up and RMA to return both NEW, UNUSED items for a refund and they said sure! Well, they got them yesterday, and charged me a 15% restocking fee ($23.00) for 2 BRAND NEW items! I personally have never heard of that and think it's a bunch of BS, but that's just me.....

Just wanted to vent....

 

amer1337

Member

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Joined

Jun 20, 2005

Location

Long Island, NY

• Apr 19, 2006

• #2

i was pretty sure that happens everywhere, even at newegg

 

chevro1et

Member

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Joined

Nov 16, 2005

Location

35.012N/ 129.052E

• Apr 19, 2006

• #3

You should post this in the vendor's section. Regardless, that is crappy, but business as usual...

 

OP

M Diddy

Member

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Joined

Nov 23, 2005

Location

Reading, PA

• Apr 19, 2006

• Thread Starter
• #4

I could unserstand on something like a CPU or high dollar item that was used, but two unopened, unused sinks???

 

batboy

Senior Moment

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Joined

Jan 12, 2001

Location

Kansas, USA

• Apr 19, 2006

• #5

Just about everyone charges a restocking fee.

 

OP

M Diddy

Member

​

Joined

Nov 23, 2005

Location

Reading, PA

• Apr 19, 2006

• Thread Starter
• #6

Not that I've dealt with....

 

muddocktor

Retired

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Joined

Nov 1, 2001

Location

New Iberia, LA

• Apr 19, 2006

• #7

It's standard industry practice. Maybe next time you will read the terms at a vendor's site on RMA'ing non-defective products. Just chaulk it up as a lesson learned.....

 

techun

Member

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Joined

Jul 29, 2004

• Apr 19, 2006

• #8

you should've sold them on these forums

you'll lose less money
and people here will get a deal

 

OP

M Diddy

Member

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Joined

Nov 23, 2005

Location

Reading, PA

• Apr 19, 2006

• Thread Starter
• #9

Lesson is learned... Just complaining, that's all...

 

Voodoo Rufus

Powder Junkie Moderator

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Joined

Sep 20, 2001

Location

Bakersfield, CA

• Apr 19, 2006

• #10

As said above, it is standard practice for new items to be charged a restocking fee.

The only time you won't be is if the product is defective from anything not your fault.

 

nd4spdbh2

Member

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Joined

Nov 15, 2005

Location

Camarillo, CA!

• Apr 19, 2006

• #11

jezus dont get your panties in a bunch for something you skrewed up on... should have waited for reviews on your card... or done a little research...

and as everyone has said b 4 ITS INDUSTRY STANDARD to charge restocking fee.

Pluss i bought my SI-120 from the heatsinkfactory, it got here in perfect condition, in a very quick mannor, and was VERY VERY cheap compared to newegg, xoxide...

 

Voodoo Rufus

Powder Junkie Moderator

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Joined

Sep 20, 2001

Location

Bakersfield, CA

• Apr 20, 2006

• #12

He already acknowledged his mistake. No need to rub it in nd4spdbh2. It's not neccesary.

 

Alchemy1

Member

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Joined

Apr 12, 2004

• Apr 20, 2006

• #13

techun said:

you should've sold them on these forums

you'll lose less money
and people here will get a deal

Click to expand...

He did have them listed...I don't think anyone was interested at the time.