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Old 08-20-07, 08:38 PM Thread Starter   #1
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EVGA RMA Turnaround


I just fried my EVGA 640M SC.
I was wondering if anyone knows about how long their turn around is?
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Old 08-20-07, 08:41 PM   #2
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Old 08-20-07, 08:48 PM   #3
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Quote:
Originally Posted by Nandro
I just fried my EVGA 640M SC.
I was wondering if anyone knows about how long their turn around is?
My first RMA from them was a 1 day turnaround. Normal RMA.

I'm waiting on the second one as the package has not arrived yet >.<

They are very fast. When you get your RMA number, you can call up and have an automated machine tell you what the status of the RMA is. Or you talk to someone

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Old 08-20-07, 09:05 PM   #4
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I just got an RMA back today. It took 1.5 weeks. They told me their computers went down for 2 days and caused a huge delay. In the past, normally a week at most. But luckily for me, I am only a few hours away from them. The turn around is all in the shipping, which you can pay for faster shipping if you want. But when they get ur card, it normally goes out no later than a day after.


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Old 08-20-07, 09:08 PM Thread Starter   #5
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I just spent the $16 on the EAR replacement with cross shipment. I can't believe this card fried. I am starting to think something is wrong with my motherboard. i had killed a 8800320, have a 7800GT that artifacts, and now this. Thats too much of a coincidence for me. I am ordering a new MB as soon as I can think of which one I should get. Best one under 200 anyone?
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Old 08-20-07, 09:11 PM   #6
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Quote:
Originally Posted by Nandro
I just spent the $16 on the EAR replacement with cross shipment. I can't believe this card fried. I am starting to think something is wrong with my motherboard. i had killed a 8800320, have a 7800GT that artifacts, and now this. Thats too much of a coincidence for me. I am ordering a new MB as soon as I can think of which one I should get. Best one under 200 anyone?
Have you considered the PSU also?

Oh, and I love my nForce 680i.

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Old 08-20-07, 09:12 PM   #7
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When you say "fried" what exactly happens?

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Old 08-20-07, 09:14 PM   #8
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Quote:
Originally Posted by pak
When you say "fried" what exactly happens?

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He brought it up to his stove, heated some oil in a frying pan and dropped it in.

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Old 08-20-07, 09:15 PM   #9
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Quote:
Originally Posted by thideras
He brought it up to his stove, heated some oil in a frying pan and dropped it in.
Then hes right, its the mobo.

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Old 08-20-07, 09:34 PM Thread Starter   #10
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When I say fried, I mean I could smell burning components of some kind from under the heat sink. I had this card less than 8 days, so I am not going to bother to see what it is. I spoke to a representative and with the EAR program, they send me a prepaid box and my new card will go out tomorrow overnight delivery and as long as they receive my fried card within 14 days my credit card will not be charged. The EAR program is well worth the $16.99 when you register it. I may well buy the EVGA 680i MB for the same reason. Heck, if that fries I can have a new one to me in a day, cant beat that. Is the EVGA 680i a decent board? I love their support, if their product is even remotely competitive I'd take it for that reason alone.
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Old 08-20-07, 09:39 PM   #11
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Yeah, evga's support is a bar above.

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Old 08-20-07, 09:44 PM   #12
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Quote:
Originally Posted by Nandro
When I say fried, I mean I could smell burning components of some kind from under the heat sink. I had this card less than 8 days, so I am not going to bother to see what it is. I spoke to a representative and with the EAR program, they send me a prepaid box and my new card will go out tomorrow overnight delivery and as long as they receive my fried card within 14 days my credit card will not be charged. The EAR program is well worth the $16.99 when you register it. I may well buy the EVGA 680i MB for the same reason. Heck, if that fries I can have a new one to me in a day, cant beat that. Is the EVGA 680i a decent board? I love their support, if their product is even remotely competitive I'd take it for that reason alone.
Your probably did the exact same thing mine did. I had mine watercooled, so when removing the heatsinks, I saw EXACTLY what burned up O.o

By any chance, does it smell burnt on the side where the power connector is?

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