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Laptop screen turned Cyan, why? (Pic Included)
- Thread starter Desync
- Start date
storm-chaser
Disabled
- Joined
- Sep 2, 2011
- Location
- Upstate NY
what wagex said or it could be a bad LCD, is the machine still under warranty?
try powering the machine off for a while and booting it again, see if the screen goes back to normal.
try powering the machine off for a while and booting it again, see if the screen goes back to normal.
- Joined
- May 29, 2008
- Location
- pontiac, mi
i just fixed a friends laptop a few weeks back that had the same issue, just hers was green, but i have to replace the video cable, when you open and close the led it puts stress on the cable, so after time it goes bad, but it shouldn't be after a few months, i would try to look up and see if you have the warranty still, before you try taking it apart.
storm-chaser
Disabled
- Joined
- Sep 2, 2011
- Location
- Upstate NY
that's all right. no need to register the product. Find the service tag and punch it in here to check:
http://www.dell.com/support/incidents/us/en/19/Phone/TagEntrySubmit
If its under warranty I'd call them up and they'll run through some troubleshooting (ie plugging in an external monitor, reboots, pulling the battery, etc) just run through the motions with them and likely within a short time they will set up an RMA of sorts
- Thread Starter
- #8
Appreciate the website, it's not in warranty anymore. I took the video cable out and plugged it back in and everything white is still cyan colored.
Guess I'll order a new cable off ebay and see if that works then a new screen if not.
- Joined
- May 29, 2008
- Location
- pontiac, mi
Ahh that sucks sorry, but on eBay they are cheap I think I got the cable for like 10$ best of luck to you.
