- Joined
- Feb 24, 2018
Hi all, any help you can give me with my (relatively) new build would be much appreciated!
First off, I'll explain the issue I've been having. I built a new HTPC a couple of years ago now, and soon after began having problems. Whenever I was playing a game or watching video in 1080p or higher resolution (or HEVC of any resolution), the PC would just randomly restart, freeze or blue screen. Sometimes it would restart without blue screening, other times it would freeze, and probably least frequently I would receive the BSoD.
I immediately suspected the RAM, so I pulled all but 2 sticks, took out all unnecessary cards/devices, and tested (same issue)....then replaced those two sticks with others and tested again. No luck.
My next thought was power supply. So I purchased a new power supply and tested. Same issue.
Next, I pulled the entire build apart, reassembled everything, and tested again. Same issue.
Flashed New BIOS. Nope.
Checked all BIOS settings. Set everything extremely conservatively. Still problems.
Reinstalled Windows and drivers. Same issue.
Replaced the hard drive. No luck.
At this point I began to suspect it was the video card. I decided to wait to purchase a new card (I wanted to go high end), so the build basically sat around for over a year until recently I purchased a new video card (not really the one I wanted, but just a decent card to test my theory). I had been wanting to play some new games (Life Is Strange - Before the Storm, Walking Dead Season 3, Thimbleweed Park etc....I know, I know, I'm a huge nerd with my adventure games) and waiting was driving me crazy! I pulled everything apart, reassembled everything from the ground up, cleaned the dust out, added a new exhaust fan over some of the empty PCI slots, and replaced the video card, using a different x16 slot. Reinstalled Windows, reflashed the BIOS. Upon finishing the rebuild, everything ran fine for several days to the point I thought I had solved the problem. The last couple days, however, it has begun the restarting again. I has also blue screened once. It is not doing it while playing video now, however (yet). Only when playing games or installing games. It did it for the first time while installing Life Is Strange, and took me 4 tries before I could finish a successful install. So I (as in the past) ran a Prime95 torture test and had no issues, something I find really strange.
My current build is as follows:
Windws 7 Ultimate
EVGA E760 Classified MB
Intel Core i7 920
12 GB Corsair Dominator GT DDR3 2000 RAM
Corsair H50 CPU Cooler (2 fans in push-pull config)
XFX Radeon RX 580 (Replaced MSI Geforce GTX 275 Lightning card)
Corsair Neutron GTX 120 GB SDD (Replaced WD VelociRaptor)
Asus Xonar D2 Sound Card
Corsair HX-Series 1000W PSU
At this point I thought (since I used a LUXA2 HTPC case) that temps might be the issue. While everything is running slightly warm, it doesn't appear near high enough to be causing the issues. For example, the CPU sits around 50C idle and hits 70C at highest. Is that high enough to cause crashes? At this point, I really am at a loss. The fact that it is more stable since replacing the video card but still restarts while gaming has me baffled. As a last ditch effort, I removed it from the entertainment center (where I give it lots of room and use it with the door open anyway), put it on the coffee table, left the top of the case off, and pointed a house fan directly into the chassis. And still had multiple restarts whilst trying to play Life Is Strange - Before the Storm (on medium graphics settings) with a friend tonight. Although when it has been off for some time it seems to take awhile before it begins to have issues, then they become more frequent.
I think that's everything. Thank you so much in advance for taking the time to read this and help a girl out. I'm thinking it may be time to just trash this system and rebuild from scratch. At this point, I'm thinking it has to be the MB or CPU. Which must have been bad all along and I'm an idiot for not figuring it out sooner and RMA'ing the cursed thing. Thoughts? Ideas? Am I a dummy?
First off, I'll explain the issue I've been having. I built a new HTPC a couple of years ago now, and soon after began having problems. Whenever I was playing a game or watching video in 1080p or higher resolution (or HEVC of any resolution), the PC would just randomly restart, freeze or blue screen. Sometimes it would restart without blue screening, other times it would freeze, and probably least frequently I would receive the BSoD.
I immediately suspected the RAM, so I pulled all but 2 sticks, took out all unnecessary cards/devices, and tested (same issue)....then replaced those two sticks with others and tested again. No luck.
My next thought was power supply. So I purchased a new power supply and tested. Same issue.
Next, I pulled the entire build apart, reassembled everything, and tested again. Same issue.
Flashed New BIOS. Nope.
Checked all BIOS settings. Set everything extremely conservatively. Still problems.
Reinstalled Windows and drivers. Same issue.
Replaced the hard drive. No luck.
At this point I began to suspect it was the video card. I decided to wait to purchase a new card (I wanted to go high end), so the build basically sat around for over a year until recently I purchased a new video card (not really the one I wanted, but just a decent card to test my theory). I had been wanting to play some new games (Life Is Strange - Before the Storm, Walking Dead Season 3, Thimbleweed Park etc....I know, I know, I'm a huge nerd with my adventure games) and waiting was driving me crazy! I pulled everything apart, reassembled everything from the ground up, cleaned the dust out, added a new exhaust fan over some of the empty PCI slots, and replaced the video card, using a different x16 slot. Reinstalled Windows, reflashed the BIOS. Upon finishing the rebuild, everything ran fine for several days to the point I thought I had solved the problem. The last couple days, however, it has begun the restarting again. I has also blue screened once. It is not doing it while playing video now, however (yet). Only when playing games or installing games. It did it for the first time while installing Life Is Strange, and took me 4 tries before I could finish a successful install. So I (as in the past) ran a Prime95 torture test and had no issues, something I find really strange.
My current build is as follows:
Windws 7 Ultimate
EVGA E760 Classified MB
Intel Core i7 920
12 GB Corsair Dominator GT DDR3 2000 RAM
Corsair H50 CPU Cooler (2 fans in push-pull config)
XFX Radeon RX 580 (Replaced MSI Geforce GTX 275 Lightning card)
Corsair Neutron GTX 120 GB SDD (Replaced WD VelociRaptor)
Asus Xonar D2 Sound Card
Corsair HX-Series 1000W PSU
At this point I thought (since I used a LUXA2 HTPC case) that temps might be the issue. While everything is running slightly warm, it doesn't appear near high enough to be causing the issues. For example, the CPU sits around 50C idle and hits 70C at highest. Is that high enough to cause crashes? At this point, I really am at a loss. The fact that it is more stable since replacing the video card but still restarts while gaming has me baffled. As a last ditch effort, I removed it from the entertainment center (where I give it lots of room and use it with the door open anyway), put it on the coffee table, left the top of the case off, and pointed a house fan directly into the chassis. And still had multiple restarts whilst trying to play Life Is Strange - Before the Storm (on medium graphics settings) with a friend tonight. Although when it has been off for some time it seems to take awhile before it begins to have issues, then they become more frequent.
I think that's everything. Thank you so much in advance for taking the time to read this and help a girl out. I'm thinking it may be time to just trash this system and rebuild from scratch. At this point, I'm thinking it has to be the MB or CPU. Which must have been bad all along and I'm an idiot for not figuring it out sooner and RMA'ing the cursed thing. Thoughts? Ideas? Am I a dummy?