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nicspits said:that's a good point, i dont know how many we sell a day on average, but i do know we take 3.2 a day for service on average sooo....... even if we sold a hundred a day, which i'm sure we don't, that's still 3.2% breakage. I'll try and get more stats for you guys from work.
zip22 said:right now, the ipod comes in 30gb for $299 ($269 if you're a student). the cowon / iriver / iaudio x5 (its closest rival) is $275 for 30gb. the screen on the ipod is 64% bigger than the x5, and has double the fps (15 on the x5, 30 on the ipod). if you look at the specifications, the ipod is also significantly thinner. right now, the x5 does not have id3 tag browsing (only filetree), and does not support any DRM options. the ipod, however, has a case that is more prone to scratching, and does require you to use some sort of software. the x5 has more sound "enhancers" and a customizable eq, while the ipod just has a whole bunch of preset eqs to choose from. both players can play video, but the x5 has better video playing battery life (ipods is only around 2 hours). for audio, their battery lives are very similar. the x5 has a usb on the go port on its side, so you can plug in another device and transfer stuff. the ipod requires a special accesory. the x5 offers fm radio and recording, the ipod does not. the x5 and the ipod both allow you to transfer data without drivers.
zip22 said:the ipod can play
"AAC (16 to 320 Kbps), Protected AAC (from iTunes Music Store), MP3 (16 to 320 Kbps), MP3 VBR, Audible (formats 2, 3 and 4), Apple Lossless, WAV, AIFF"
and
"H.264 video: up to 768 Kbps, 320 x 240, 30 frames per sec., Baseline Profile up to Level 1.3 with AAC-LC up to 160 Kbps, 48 Khz, stereo audio in .m4v, .mp4 and .mov file formats
MPEG-4 video: up to 2.5 mbps, 480 x 480, 30 frames per sec., Simple Profile with AAC-LC up to 160 Kbps, 48 Khz, stereo audio in .m4v, .mp4 and .mov file formats"
zip22 said:have you tried the new x5 firmware? from what i heard (which wasn't much) it wasn't working correctly. not to mention the fact that even if the drm IS working, the firmware its bundled with is rediculous. you can only use the USBOTG port for DRM content (and it only transfers at usb1.1), and need to use the subpack for all the other content. if you are using the USBOTG port, you also need to plug in the ac adapter.
i already went over the ipod formats (some of which you missed)
are you sure you dont need to convert video? EVERY review i have read says you need to convert video to play on the x5.
have you tested the sound quality on the new ipods? i didn't think you had. it is better the previous versions and people are reporting it does not have any of the flaws of the previous versions. the x5 does have more customizable options, but not people will find these useful.
the x5 has more features, but it is not nearly as refined as the ipod in terms of ease of use. sound quality is subjective.
zip22 said:listening to different songs at different bitrates with different headphones cannot give you even the slightest idea of comparable audio qualities.
tech-savy does not necessarily mean one cannot appreciate a well polished UI. sometimes you just want something that works perfectly. i know i would never use FM, any recording features, or the numerous sound enhancements on the x5, but i realise there are people who want or need it. the x5 has the features, but is just not as well put together as the ipod. i realise many may presume it biased as all hell, but ilounge's review of the x5 is very good (in fact better than cnets or pcmag, who both seemed to hate it). their review of the new ipod is also very detailed, and comparing the 2 reviews could give a good idea of the strengths of each player.
Many readers acknowledged damage or accident as the cause of failure. Dropped iPods, followed by immediate or gradual failure, are common.
iPods are vulnerable to damage, and we saw a lot of failures related to drops or immersion. More technically-minded users understand that there are certain risks to a portable device with a spinning hard drive, and, indeed, many iPod drives failed when dropped.
There are a number of reports of weird iPod problems, where the iPod was sent to Apple, Apple reported no problem and returned it -- and the iPod worked flawlessly thereafter. We suspect Apple technicians may have performed "factory resets" using the iPod Updater software, which is known to fix many iPod gremlins.
Some failures were quite esoteric or colorful. Two readers reported drive failures at high altitudes (over 4000 meters), one with expedition photos on board. (DriveSavers rescued the data.) Another reported that his iPod froze to death -- while in use on his motorcycle on the way to work one cold winter day! A school administrator reported 129 click-wheel iPods with 17 failures, 60 Color iPods with 3 failures, and another ten killed by students. One reader had an iPod fried by a defective voice recorder; another iPod failed due to a faulty wall power adapter -- which killed three Genuis Bar iPods before it was identified as the culprit!
The last big cause of iPod failure is simply accident. Dropping, knocking, immersing, tossing, or otherwise abusing an iPod almost guarantees problems. An iPod may survive a fall or two, but if the drive is spinning, you may need a replacement. Connector damage is a risk, too -- even if the drive is not spinning, circuit damage may ensue.