SOLVED Windows Startup Repair Problems

[Kbman99]

So recently my friend built a new computer with new CPU, PSU, GPU, Mobo and RAM. He used the same HDD from his old computer and is now getting startup repair issues. There is an option that says "Restore operating system and retain user data" for restoring the OS, but will this delete the OS or just reset everything within the OS. Since he only has the OEM version of W7 he doesn't want to lose it completely. Can anyone help with this issue? He also can't access safe mode without a blue screen crash. Any help?

 

[Techjesse]

Do you have another Hard Drive? If you do plug it into the mobo making it a slave and save all his data to it, pull the slave drive and re-install the OS.

 

[mrsteve0924]

So recently my friend built a new computer with new CPU, PSU, GPU, Mobo and RAM. He used the same HDD from his old computer and is now getting startup repair issues. There is an option that says "Restore operating system and retain user data" for restoring the OS, but will this delete the OS or just reset everything within the OS. Since he only has the OEM version of W7 he doesn't want to lose it completely. Can anyone help with this issue? He also can't access safe mode without a blue screen crash. Any help?

it's called an in-place install or repair install. it just re-installs the same OS you had, which you have to do since you replaced the mobo. current OS on that HDD is looking for the old hardware and can't find it, so you'll need to do that repair install.

 

[Kbman99]

Okay he just did it and it's fine now. Just got rid of some files though there was nothing he needed so it pretty much cleaned itself for him. Thanks for the help