- Joined
- Feb 16, 2007
- Location
- Up in the mountains~
My product was deleted because the gaming headset now uses the same product number. The headset was added the last time I signed into the account because I was checking my product number for any bios updates that might be available. I noticed then that I could sign in but had no item available to check so by entering my product number it adds a headset.
Like I said before, I dug the original box out of the closet and written by hand on the box was my product number and serial. Why, because I could not register without them and when it is in the computer they cannot be seen. I rember doing it anyway and checking off and on for several months for bios updates when the card was listed.
I bought the card and still have a reciept, nothing else should even matter. I cannot help that they deleted the model number and reused it for another product.
Well since they're starting to ignore you, try going through the BBB. Things are pretty fishy here.