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MikeyLikesItSI
12-22-05, 02:03 PM
What would cause internet explorer to not retain its history?

Upon hitting CTRL + H, the history window shows up but there are NO folders in it whatsoever. Under internet options, its set to retain 20 days worth of history. What gives?
redduc900
12-22-05, 04:09 PM
Do you happen to have McAfee VirusScan installed?
MikeyLikesItSI
12-23-05, 03:56 PM
No, i removed the only virus scan program that was on her computer. I don't know if being a laptop makes any difference......
redduc900
12-23-05, 04:21 PM
Copy and paste the following code in Notepad, and save it with a .reg extension...

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Int ernet Explorer\Control Panel]
"History"=dword:00000001

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Inte rnet Explorer\Control Panel]
"History"=dword:00000001
...then just click on the .reg file to merge it into the Registry. There shouldn't be a space between the e and r, and the t and e in the two "Internet" Key names (in the code above). For some reason it's not formatted correctly on the forum, so just make the corrections in Notepad before saving it as a .reg file.
MikeyLikesItSI
12-23-05, 04:53 PM
produced this error

cannot import history.reg: The specified file is not a registry script. you can only import binary registry files from within the registry editor
redduc900
12-23-05, 04:57 PM
Did you repair the spaces in the word "Internet"? The two branches should look like this, except forward slashes replace the Pipe commands...

[HKEY_LOCAL_MACHINE | SOFTWARE | Policies | Microsoft | Internet Explorer | Control Panel]

[HKEY_CURRENT_USER | Software | Policies | Microsoft | Internet Explorer | Control Panel]
MikeyLikesItSI
12-23-05, 05:00 PM
yeah, i removed the spaces you told me to.
redduc900
12-23-05, 05:05 PM
Well, let's try it like this. I've uploaded the .txt file, so you just need to save it to your Desktop, then rename it with a .reg extension.
MikeyLikesItSI
12-23-05, 05:40 PM
well, that worked in terms of loading into the registry didn't know that

"Windows Registry Editor Version 5.00"

actually had to be at the top of the file.

Anywho, it didn't fix the problem. there is still nothing in the history folder
redduc900
12-23-05, 05:47 PM
After merging the Registry edit, did you reboot?
MikeyLikesItSI
12-23-05, 05:50 PM
no, cause she's getting flustered (i'm helping her over instant messanger), all she did was close internet explorer and try it again. Next time i get my hands on the comp, i'll reboot and see where it stands from there
redduc900
12-24-05, 08:07 AM
She may also have a corrupt History folder. To delete the History folder and index.dat file, first make sure she's logged on as Administrator. The History folder is located under the following branch...

C:\Documents and Settings\username\Local Settings\HISTORY

... then reboot the machine.