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HUH?!?!? Now that's messed up....they didn't do that for me for laptop's i returned....Fighter2a said:They are sending UPS to pick it up on monday so i don't have to pay shipping. It saves me $20. Pretty impressed with Dell. That is assuming UPS shows up.
Thanks.Fighter2a said:That would be pretty lame. I'll tell you guys if thats what happens.
Fighter2a said:Wow what a surprise. UPS didn't come and Dell says "Sorry you'll have to pay to send it back". After I expressed my anger they said they would send UPS again but didn't say a date. I asked if they could come next week for all I know and he said "yes". So that is really lame. And then I asked if I would be charged for the shipping and he says "You will not be charged for the pickup" keyword being PICKUP. So I ask him what about the cost after the pickup. About 10 minutes later he says "You will not be charged for the shipping after the pickup". So who knows whats going to happen I have a feeling this is far from over.