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Asus RMA, prep me!
- Thread starter bob4933
- Start date
- Joined
- Feb 13, 2010
- Location
- Missouri
I'd be as thorough as possible.
- Joined
- Jun 22, 2005
Prep you huh? Ok, ship it to ASUS, then take a month long vacation to another country. Hopefully by the time you get back it will only be 2 months longer before you get it back 
Hopefully though you won't have to run into any hassle and it will be a quick turnaround time.
Hopefully though you won't have to run into any hassle and it will be a quick turnaround time.
Last edited:
Alaric
New Member
- Joined
- Dec 4, 2011
- Location
- Satan's Colon, US
After I got my RMA from them , I shipped my mobo and had zero problems. I received daily emails about the status and had a new mobo in about two weeks. It was as painless as two weeks without my rig could be. Plan for the worst and hope for the best.
- Joined
- Jan 10, 2012
+1 on taking lots of pictures, I have read some that have been denied rma for the tiniest of scratches.
- Joined
- Aug 14, 2006
Take some pics, pack it well and follow the RMA instructions. I just RMA'd a mobo last month and it went smooth, they received my board on 11/19 and I received the replacement on 11/26.
Zakarro
New Member
- Joined
- Dec 8, 2014
You had to take pics?????
- Joined
- Jul 17, 2014
Probably as insurance so Asus can't tell him that the MOBO got damaged while shipping it to them.
- Thread Starter
- #14
Trudat.
- Joined
- Jul 28, 2014
- Location
- S. Flori-duh
Not a single problem here with a 2 year old board that had been hit by a lightning storm. Sent me a brand new one, with not one problem.
Just follow the return instructions to a "T" and you'll have no problems.
Just follow the return instructions to a "T" and you'll have no problems.
Zakarro
New Member
- Joined
- Dec 8, 2014
Id rather just mark the board with a sharpie pen. I RMAed my work rigs AM1 mobo to asus, something was wrong with bios It wasnt detecting HDDs in UEFI mode. You know how it says UEFI next to a drive when secure boot is on? Well it got corrupt and wassnt doing it even after reflashing bios.
- Thread Starter
- #17
No chance in hell I'd mark the board with a sharpie. I literally saw their RMA "rules sheet" and went "are you freaking kidding me?"
- Joined
- Jul 24, 2013
Just make sure you use lots of lube....
- Thread Starter
- #20
ugh... got a response today, and it was "sent" from myself. How they managed to do that one, I am quite unsure. This is what they sent me, any idea? ;
Dear ASUS Valued Customer,
Your RMA is scheduled for shipment today. You may check status with the courier directly for estimated delivery date; however please keep in mind that the courier'swebsite may not be updated until after 7pm PST depending on the actual pick up time of your RMA.
Infomation
Customer 000000000000000000000000000000000000
Rma# USPC4C1480
Repair Center ASUS/ASUSTeK COMPUTER INC.
Shipping Carrier US MAIL
Tracking# No-TrackingNo
Product Type Mother Board
Received Address -my address-
Best Regards,
-My name-
ASUSTeK COMPUTER INC.
TEL: -my phone number-
EMAIL: -my email-
Dear ASUS Valued Customer,
Your RMA is scheduled for shipment today. You may check status with the courier directly for estimated delivery date; however please keep in mind that the courier'swebsite may not be updated until after 7pm PST depending on the actual pick up time of your RMA.
Infomation
Customer 000000000000000000000000000000000000
Rma# USPC4C1480
Repair Center ASUS/ASUSTeK COMPUTER INC.
Shipping Carrier US MAIL
Tracking# No-TrackingNo
Product Type Mother Board
Received Address -my address-
Best Regards,
-My name-
ASUSTeK COMPUTER INC.
TEL: -my phone number-
EMAIL: -my email-
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