Well, after countless calls last week, I finally got credited my money back from February and used it to purchase some other fittings to finally complete the order. I will say the lady on the phone tried everything in her power to satisfy as she was a one man army there along with one other employee. She even went as far as funding some of the shipping, $1.50 I believe, making sure it would get out here asap. No funds on my end were given to complete this process.
It surely isn't what they used to be and I notice a lot of the big name brands are disappearing off their site. The irony is, I couldn't find all the same fittings elsewhere. I think their days are numbered or its going to be a very slow uphill battle from now and on. Glad to finally close this chapter but feel sad about it, especially the hundreds I've poured to them.
