- Joined
- Nov 11, 2010
Company A screws up your previous two orders.
You make a "last chance at redemption" order from them
They goof that one up as well by leaving something out.
HOWEVER, You also receive a second box of parts.
You did not order these, and were not charged for them.
Your name and address are on the box
There is no invoice inside. Only a post-it with a somewhat vague email address.
All these parts fit your current setup
2 video card water blocks by a high end company
2 Bay covers with sleeved cables from fan controllers, IO ports, and switches for
2 cathode ray tubes
All told, these parts you never ordered, but received, total very nearly $400
You contact the FTC via email, and you explain the situation worded exactly as above, and they respond via email that you are legally allowed to keep the items
You decide to notify the company anyway, and they email a pre-paid shipping label for you return the messed up second package.
You drop it off at UPS and they deliver it 3 days later.
Which do you expect to happen?
1 -- I expect them to do/say nothing
2 -- An email stating, "Thanks for your assisance resolving this issue!"
3 -- An item less than X $$
4 -- Given your previous order history with Company A, you keep the stuff
You make a "last chance at redemption" order from them
They goof that one up as well by leaving something out.
HOWEVER, You also receive a second box of parts.
You did not order these, and were not charged for them.
Your name and address are on the box
There is no invoice inside. Only a post-it with a somewhat vague email address.
All these parts fit your current setup
2 video card water blocks by a high end company
2 Bay covers with sleeved cables from fan controllers, IO ports, and switches for
2 cathode ray tubes
All told, these parts you never ordered, but received, total very nearly $400
You contact the FTC via email, and you explain the situation worded exactly as above, and they respond via email that you are legally allowed to keep the items
You decide to notify the company anyway, and they email a pre-paid shipping label for you return the messed up second package.
You drop it off at UPS and they deliver it 3 days later.
Which do you expect to happen?
1 -- I expect them to do/say nothing
2 -- An email stating, "Thanks for your assisance resolving this issue!"
3 -- An item less than X $$
4 -- Given your previous order history with Company A, you keep the stuff