MSI RMA - How perfect does it have to be ?

\dev\goat · Apr 18, 2013

I posted a thread a few months back about how my gtx 570 blew up again.

Well, it's been sitting on the shelf for literally months now, because I've been too lazy to take the waterblocks off and put the stock heatsink back on and send it in.

Problem is, in the meantime I've lost the dumb little thermal pads that go with the stock heatsink, and I've run out of thermal paste at the moment.

How perfect does it need to be before I send it in ? Would they have a fit about missing thermal pads if the problem is a blown-up VRM ?

freakdiablo · Apr 18, 2013

I've never had a problem with an MSI RMA, but since it's a blown VRM, they may have an issue with signs that you removed the stock heatsink. They could easily turn around and say "Well, you didn't cool the card and that's why it blew" and deny the repair/exchange. Maybe someone with a better understanding will come in, I'm just assuming they'll look for a reason to deny it.

EarthDog · Apr 18, 2013

Put pads back on it or chances are they won't RMA it. If you replace pads with paste, I highly doubt they will take it. If there is nothing, no way will they take it...

nateleduc · Jun 20, 2013

I had a waterblock (CPU) crack and spill all over both my 250s awhile back. I removed everything, bought contact cleaner, cleaned the entire board.

Some of the copper where the heatsink mounts had oxidation. put ketchup (oh yea, deal with it) on the mounts, waited 15 minutes later, card looked brand new. MSI accepted it and even upgraded me to a 460

n7plus1 · Jun 21, 2013

ketchup...?

acid?

JeremyCT · Jun 25, 2013

Ketchup is great for cleaning copper. Ask anybody with a water loop.

rogbur22 · Jun 25, 2013

I always used to use hot sauce to clean up pennies I imagine it would work equally well on copper tubes :thup:

\dev\goat · Jun 26, 2013

card is sitting in the same place it was when I started this thread, with the waterblock still on it haha.

warranty probably gonna run out before I get around to sending it back in. I'm getting pretty used to the single card. Only been playing everquest lately so it hasn't made much of an impact.

rogbur22 · Jun 26, 2013

\dev\goat said:
card is sitting in the same place it was when I started this thread, with the waterblock still on it haha.

warranty probably gonna run out before I get around to sending it back in. I'm getting pretty used to the single card. Only been playing everquest lately so it hasn't made much of an impact.

View attachment 129415

Is that Dwight Schrute ?

MSI RMA - How perfect does it have to be ?

\dev\goat

man /dev/goat

freakdiablo

EarthDog

Gulper Nozzle Co-Owner

nateleduc

Member

n7plus1

Member

JeremyCT

Member

rogbur22

Member

\dev\goat

man /dev/goat

rogbur22

Member

Similar threads