Error, Windows Media Player Crashes, this is what event viewer says:

[RaV3N]

Error, Windows Media Player Crashes, this is what event viewer says under Windows/Applications:

Faulting application wmplayer.exe, version 11.0.6001.7000, time stamp 0x47919356, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a783, exception code 0xc0000374, fault offset 0x000aada3, process id 0x984, application start time 0x01c93c56c086d009.


Any idea what this means? It crashes then i open it again and it works fine? This always happens the first time i open it after i boot up.

 

[redduc900]

Which OS are you running, and what sort of media are you trying to play when WMP 11 crashes?

 

[RaV3N]

Vista 64. It crashes when i try to open it or click something that opens it by default. It only crashes the first time it tries to open after a boot up. I also get this error when Internet explorer crashes on certain webpages as well:

Faulting application iexplore.exe, version 7.0.6001.18000, time stamp 0x47918f11, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a783, exception code 0xc0000374, fault offset 0x000aada3, process id 0xde8, application start time 0x01c93c7a523551f5.

Windows says it found a solution and it is related to the Nvidia driver and that i dont have the latest version and to update. I am running the latest version though. Whats weird is when i first updated to the driver the problem stopped with the crashes , then it just came back and windows still thinks im running the old driver but Nvidia "System information" says i have the latest. So maybe the media player crashes are all related to the Nvidia driver and maybe the driver is reverting back to the older version some how?

 

[RaV3N]

problem solved. I used driver cleaner and reinstalled the new drivers and everything worked fine.

 

[smokie mcpott]

i solved my problem by install winamp.....no matter what, i cant get wmp to work

 

[RaV3N]

What are you doing when it crashes? Its randomly or what?

 

[smokie mcpott]

What are you doing when it crashes? Its randomly or what?

trying to open WMP... i read that its a common problem on Vista64

 

[RaV3N]

When it crashes did windows tell you a solution it might be related to? Cause it was my videocard drivers and my nforce networking driver causing the crashes

 

[smokie mcpott]

nope
mine started happening after i got a new CPU....

 

[RaV3N]

Next time it happens take a look the event viewer under Window logs/application and find the error right after it happens. Copy n paste it here. I dont think it would be caused by your cpu.

 

[smokie mcpott]

LOL@ next time it happens...EVERY time i try to open WMP it crashes....i can duplicate the error at will

Problem signature:
  Problem Event Name:	APPCRASH
  Application Name:	wmplayer.exe
  Application Version:	11.0.6001.7000
  Application Timestamp:	47919356
  Fault Module Name:	Indiv01.key
  Fault Module Version:	11.0.6000.6324
  Fault Module Timestamp:	47e7747b
  Exception Code:	c0000005
  Exception Offset:	0010bdf7
  OS Version:	6.0.6001.2.1.0.256.1
  Locale ID:	1033
  Additional Information 1:	fd00
  Additional Information 2:	ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:	fd00
  Additional Information 4:	ea6f5fe8924aaa756324d57f87834160

Read our privacy statement:
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[RaV3N]

Fault Module Name: "Indiv01.key" Any idea whats this is related to? Thats whats causing your crashes. Im trying to find somehting similar on my computer , no luck yet. I dont know if that is relating to something in the "Windows" folder or the registry or even somewhere else. Maybe someone can chime in.

 

[redduc900]

Try deleting all of the files in the directory C:\ProgramData\Microsoft\DRM. Don't delete the directory itself, only its contents. Once done, Windows will generate a new DRM key specific to your current hardware configuration.

 

[smokie mcpott]

Try deleting all of the files in the directory C:\ProgramData\Microsoft\DRM. Don't delete the directory itself, only its contents. Once done, Windows will generate a new DRM key specific to your current hardware configuration.

already tried that....but the folder is and always has been empty

Fault Module Name: "Indiv01.key" Any idea whats this is related to? Thats whats causing your crashes. Im trying to find somehting similar on my computer , no luck yet. I dont know if that is relating to something in the "Windows" folder or the registry or even somewhere else. Maybe someone can chime in.

nothing in the registry similar to that

 

[nmagner]

Faulting application name: wmplayer.exe, version: 12.0.7601.18150, time stamp: 0x518c6df8
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1160
Faulting application start time: 0x01cf8683d0f423eb
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 112ace39-f277-11e3-8bc1-3cd92b2c9827

 

[RJARRRPCGP]

Fault Module Name: "Indiv01.key" Any idea whats this is related to? .

May be caused by malware. I have seen a file name like that for third party programs, (for license key) but didn't for stuff from Microsoft.

There appears to be no such file or directory on Windows 7 SP1.

 

[mimart7]

Time to run Mbam, get the free version here, https://www.malwarebytes.org/