Please help, 3 hard drive in a row are failing, it's driving me nuts!

phoseidon · Nov 19, 2019

Hi there,

I'm having a hard time with the internal hard drive of my Alienware Area-51 Threadripper.
I've been using this computer for two years now with only an initial issue which has been resolved at the time (defective CPU)

In the past two months the internal hard drive, a Seagate 2TB, started giving me errors with folders disappearing. After a restart sometimes they were reappearing, when they were not a standard windows check disk would fix the problem.
It got worse to the point that I added two new drives, so I could use one for a constant backup and the other for work.
Now the two new drives, which I installed two days ago, are showing signs of the same issue! Folders are disappearing and I don't know what else to do.

I did some virus scan but everything looks fine. Dell remotely connected to check the computer, we spent hours and they couldn't find anything unusual.

But the problem is still here! What else now?

Hope someone has some ideas because this is driving crazy. I use my computer for work and I can't keep working with the constant stress of possibly losing sensitive data.

Zerileous · Nov 19, 2019

Did you use a fresh install of windows with the new drives? What operating system (assuming win10)? It looks like a corrupted windows install to me. If you install a program like HWiNFO64, you can check the S.M.A.R.T. status and other metrics to check for errors. You'll see a large window that appears to be similar to device manager in windows and a list of hardware with plus signs next to it. You can expand drives and then select a specific hard drive to check. Feel free to post screen shots.

HankB · Nov 19, 2019

I'll echo the suggestion to look at the SMART statistics for all drives. I'll also point out that I had a couple 2TB Seagate drives. One failed shortly after it was out of warranty and the other began going bad as well. Both reported remapped sectors with the "bad" one developing thousands before I retired it. The other is retired as well. Backblaze drive failure statistics mirror my experience, though IIRC their failure rate was less than the 100% I experienced. I would not advise using one of those for anything you would miss if the drive fails.

EarthDog · Nov 19, 2019

Look up SMART info....

try swapping out SATA cables and using a different sata port?

Fresh windows install, perhaps?

trents · Nov 19, 2019

Check the memory with memtest86 for at least two passes.

dejo · Nov 19, 2019

crystaldiskinfo can give you easy access to your smart data

phoseidon · Nov 19, 2019

Thank you for the suggestions.

I installed HWiNFO and this is the info about the new hard drives:

General Information
Drive Controller: Serial ATA 6Gb/s @ 6Gb/s
Host Controller: AMD 300-Series Chipset - SATA Controller B
Drive Model: Seagate ST4000VN008-2DR166
Drive Firmware Revision: SC60
Drive Serial Number: ZDH7366B
World Wide Name: 5000C500B65DF578
Drive Capacity: 3,815,447 MBytes (4000 GB)
Media Rotation Rate: 5980 RPM
Nominal Form Factor: 3.5"
ATA Major Version Supported: ATA/ATAPI-5, ATA/ATAPI-6, ATA/ATAPI-7, ATA8-ACS, ACS-2, ACS-3
ATA Minor Version Supported: ACS-3 Revision 5
ATA Transport Version Supported: SATA 3.1

Drive Geometry
Number of Cylinders: 16383
Number of Heads: 16
Sectors Per Track: 63
Number of Sectors: 16514064
Total 32-bit LBA Sectors: 268435455
Total 48-bit LBA Sectors: 7814037168
Logical Sector Size: 512 Bytes
Cache Buffer Size: 8192 KBytes

Transfer Modes
Sectors Per Interrupt: Total: 16, Active: 16
Max. PIO Transfer Mode: 4
Multiword DMA Mode: Total: 2, Active: -
Singleword DMA Mode: Total: -, Active: -
Ultra-DMA Mode: Total: 6 (ATA-133), Active: 6 (ATA-133)
Max. Multiword DMA Transfer Rate: 16.7 MBytes/s
Max. PIO with IORDY Transfer Rate: 16.7 MBytes/s
Max. PIO w/o IORDY Transfer Rate: 16.7 MBytes/s
Native Command Queuing: Supported, Max. Depth: 32
TRIM Command: Not Supported

Device flags
Fixed Drive: Present
Removable Drive: Not Present
Magnetic Storage: Present
LBA Mode: Supported
DMA Mode: Supported
IORDY: Supported
IORDY Disableable: Supported

Features
Write Cache: Present, Active
S.M.A.R.T. Feature: Present, Active
Security Feature: Present, Inactive
Removable Media Feature: Not Present, Disabled
Power Management: Present, Active
Advanced Power Management: Present, Active
Packet Interface: Not Present, Disabled
Look-Ahead Buffer: Present, Active
Host Protected Area: Present, Enabled
Power-Up In Standby: Supported, Inactive
Automatic Acoustic Management: Not Suppported, Inactive
48-bit LBA: Supported, Active
Host-Initiated Link Power Management: Not Supported
Device-Initiated Link Power Management: Supported, Disabled
In-Order Data Delivery: Not Supported
Hardware Feature Control: Not Supported
Software Settings Preservation: Supported, Enabled
NCQ Autosense: Supported
Link Power State Device Sleep: Not Supported
Hybrid Information Feature: Not Supported
Rebuild Assist: Supported, Disabled
Power Disable: Not Supported
All Write Cache Non-Volatile: Not Supported
Extended Number of User Addressable Sectors: Not Supported
CFast Specification: Not Supported
NCQ Priority Information: Not Supported
Host Automatic Partial to Slumber Transitions: Not Supported
Device Automatic Partial to Slumber Transitions: Not Supported
NCQ Streaming: Not Supported
NCQ Queue Management Command: Not Supported
DevSleep to Reduced Power State: Not Supported
Extended Power Conditions Feature: Not Supported
Sense Data Reporting Feature: Supported, Disabled
Free-Fall Control Feature: Not Supported
Write-Read-Verify Feature: Supported, Disabled

Security
Security Feature: Supported
Security Status: Disabled
Security Locked: Disabled
Security Frozen: Enabled
Enhanced Security Erase: Supported
Sanitize Feature: Supported
Sanitize Device - Crypto Scramble: Not Supported
Sanitize Device - Overwrite: Supported
Sanitize Device - Block Erase: Not Supported
Sanitize Device - Antifreeze Lock: Supported
Device Encrypts All User Data: Not Supported
Trusted Computing: Not Supported

Self-Monitoring, Analysis and Reporting Technology (S.M.A.R.T.)
[01] Raw Read Error Rate: 81/44, Worst: 78 (Data = 127299048,0)
[03] Spin Up Time: 93/Always OK, Worst: 93
[04] Start/Stop Count: 100/20, Worst: 100 (Data = 8,0)
[05] Reallocated Sector Count: 100/10, Worst: 100
[07] Seek Error Rate: 60/45, Worst: 60 (Data = 1018409,0)
[09] Power-On Hours/Cycle Count: 100/Always OK, Worst: 100 (27 hours / 1.1 days)
[0A] Spin Retry Count: 100/97, Worst: 100
[0C] Power Cycle Count: 100/20, Worst: 100 (Data = 8,0)
[B8] End to End Error Detection Count: 100/99, Worst: 100
[BB] Reported Uncorrectable Errors: 100/Always OK, Worst: 100
[BC] Command Timeout Count: 100/Always OK, Worst: 100 (Data = 65537,1)
[BD] High Fly Writes 100/Always OK, Worst: 100
[BE] Airflow Temperature / Exceed Count: 78/40, Worst: 62 (22.0 °C)
[BF] G-Sense Error Rate: 100/Always OK, Worst: 100
[C0] Power-Off Retract Count: 100/Always OK, Worst: 100 (Data = 2,0)
[C1] Load/Unload Cycle Count: 100/Always OK, Worst: 100 (Data = 182,0)
[C2] Temperature 22/Always OK, Worst: 40 (22.0 °C)
[C5] Current Pending Sector Count: 100/Always OK, Worst: 100
[C6] Off-Line Uncorrectable Sector Count: 100/Always OK, Worst: 100
[C7] UltraDMA/SATA CRC Error Rate: 200/Always OK, Worst: 200
[F0] Head Flying Hours: 100/Always OK, Worst: 253 (Data = 19,36747)
[F1] Lifetime Writes from Host (LBAs Written): 100/Always OK, Worst: 253 (Data = 622289792,0)
[F2] Lifetime Reads from Host (LBAs Read): 100/Always OK, Worst: 253 (Data = 62938989,0)

Device Statistics
Lifetime Power-On Resets: 8
Power-on Hours: 27
Logical Sectors Written: 622289792
Logical Sectors Read: 62938989
Number of Write Commands: 2590304
Number of Read Commands: 306924

Spindle Motor Power-on Hours: 27
Head Flying Hours: 0
Head Load Events: 182
Number of Reallocated Logical Sectors: 0
Read Recovery Attempts: 0
Number of Mechanical Start Failures: 0
Number of Reallocation Candidate Logical Sectors: 0
Number of High Priority Unload Events: 3

Number of Reported Uncorrectable Errors: 0
Resets Between Command Acceptance and Completion: 1

Current Temperature: 22 °C
Operating Temperature Range: 0 - 70 °C
Lifetime Temperature: 0 - 38 °C
Time in Under-Temperature: 0 minutes
Time in Over-Temperature: 0 minutes

Number of Hardware Resets: 32
Number of ASR Events: 20
Number of Interface CRC Errors: 0

Crystal Info says the status is good:

----------------------------------------------------------------------------
CrystalDiskInfo 8.3.2 (C) 2008-2019 hiyohiyo
Crystal Dew World: https://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 10 Professional [10.0 Build 18362] (x64)
Date : 2019/11/19 9:17:42

-- Controller Map ----------------------------------------------------------
+ Standard SATA AHCI Controller [ATA]
- ST2000DM008-2FR102
- ST4000VN008-2DR166
- HL-DT-ST DVD+-RW GS40N
- Standard SATA AHCI Controller [ATA]
- Standard SATA AHCI Controller [ATA]
- Microsoft Storage Spaces Controller [SCSI]
+ Standard NVM Express Controller [SCSI]
- KXG50ZNV512G NVMe TOSHIBA 512GB
+ Microsoft VHD Loopback Controller [SCSI]
- Microsoft Virtual Disk

-- Disk List ---------------------------------------------------------------
(1) ST2000DM008-2FR102 : 2000.3 GB [0/0/0, pd1] - st
(2) ST4000VN008-2DR166 : 4000.7 GB [1/0/0, pd1] - st
(3) KXG50ZNV512G NVMe TOSHIBA 512GB : 512.1 GB [2/3/0, sq] - nv

----------------------------------------------------------------------------
(1) ST2000DM008-2FR102
----------------------------------------------------------------------------
Model : ST2000DM008-2FR102
Firmware : 0001
Serial Number : ZFL0XBS8
Disk Size : 2000.3 GB (8.4/137.4/2000.3/2000.3)
Buffer Size : Unknown
Queue Depth : 32
# of Sectors : 3907029168
Rotation Rate : 7200 RPM
Interface : Serial ATA
Major Version : ACS-3
Minor Version : ACS-3 Revision 5
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 32 hours
Power On Count : 10 count
Temperature : 32 C (89 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ, TRIM
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : D:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 _78 __6 0000000C0846 Read Error Rate
03 _98 _98 __0 000000000000 Spin-Up Time
04 100 100 _20 00000000000A Start/Stop Count
05 100 100 _10 000000000000 Reallocated Sectors Count
07 _60 _60 _45 0000001047AE Seek Error Rate
09 100 100 __0 4F4C00000020 Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 00000000000A Power Cycle Count
B7 100 100 __0 000000000000 Vendor Specific
B8 100 100 _99 000000000000 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 100 __0 000100010001 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _68 _55 _40 000020170020 Airflow Temperature
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 100 100 __0 000000000001 Power-off Retract Count
C1 100 100 __0 0000000001DE Load/Unload Cycle Count
C2 _32 _45 __0 001500000020 Temperature
C3 100 _78 __0 0000000C0846 Hardware ECC recovered
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 28D50000000B Head Flying Hours
F1 100 253 __0 000028C7E08F Total Host Writes
F2 100 253 __0 00002589EB88 Total Host Reads

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5A46 4C30 5842 5338
020: 0000 0000 0000 3030 3031 2020 2020 5354 3230 3030
030: 444D 3030 382D 3246 5231 3032 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0100
070: 0000 0000 0000 0000 0000 001F 870E 0006 00CC 0040
080: 07F0 006D 346B 7569 4163 3469 B449 4163 407F 0062
090: 0062 8080 FFFE 0000 D0D0 0000 0000 0000 0000 0000
100: 88B0 E8E0 0000 0000 0000 0008 6003 0000 5000 C500
110: C2AE 4A15 0000 0000 0000 0000 0000 0000 0000 405E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 0000
130: 0000 0000 0000 0000 0000 0000 0000 5000 0000 0000
140: 0000 0000 0000 0000 0000 0000 BDFF 0000 0000 0000
150: 0008 0000 BDFF 0827 0000 8000 0000 0184 AD00 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0001
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 30A5 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1C20 0000 0000
220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 76A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 64 4E 46 08 0C 00 00 00 00 03 03
010: 00 62 62 00 00 00 00 00 00 00 04 32 00 64 64 0A
020: 00 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 3C 3C AE 47 10 00 00 00 00 09 32
040: 00 64 64 20 00 00 00 4C 4F 36 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 64 64 0A 00 00 00 00
060: 00 00 B7 32 00 64 64 00 00 00 00 00 00 00 B8 32
070: 00 64 64 00 00 00 00 00 00 00 BB 32 00 64 64 00
080: 00 00 00 00 00 00 BC 32 00 64 64 01 00 01 00 01
090: 00 00 BD 3A 00 64 64 00 00 00 00 00 00 00 BE 22
0A0: 00 44 37 20 00 17 20 00 00 00 BF 32 00 64 64 00
0B0: 00 00 00 00 00 00 C0 32 00 64 64 01 00 00 00 00
0C0: 00 00 C1 32 00 64 64 DE 01 00 00 00 00 00 C2 22
0D0: 00 20 2D 20 00 00 00 15 00 00 C3 1A 00 64 4E 46
0E0: 08 0C 00 00 00 00 C5 12 00 64 64 00 00 00 00 00
0F0: 00 00 C6 10 00 64 64 00 00 00 00 00 00 00 C7 3E
100: 00 C8 C8 00 00 00 00 00 00 00 F0 00 00 64 FD 0B
110: 00 00 00 D5 28 12 F1 00 00 64 FD 8F E0 C7 28 00
120: 00 00 F2 00 00 64 FD 88 EB 89 25 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 73
170: 03 00 01 00 01 C4 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 D8 0C 00 00 02 02 02 02 02 02 02 02
190: 02 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 E8 4E C1 AD 1B 00 00 00
1B0: 00 00 00 00 01 00 58 00 8F E0 C7 28 00 00 00 00
1C0: 88 EB 89 25 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 01 00 00 00 00 00 00 00 3D 25 00 00 01 00 00 00
1E0: 00 00 00 00 9E 04 00 00 00 00 00 00 00 00 03 02
1F0: 00 00 00 00 00 00 00 00 00 00 03 19 00 00 00 99

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 06 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 2D 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B7 00 00 00 00 00 00 00 00 00 00 00 B8 63
070: 00 00 00 00 00 00 00 00 00 00 BB 00 00 00 00 00
080: 00 00 00 00 00 00 BC 00 00 00 00 00 00 00 00 00
090: 00 00 BD 00 00 00 00 00 00 00 00 00 00 00 BE 28
0A0: 00 00 00 00 00 00 00 00 00 00 BF 00 00 00 00 00
0B0: 00 00 00 00 00 00 C0 00 00 00 00 00 00 00 00 00
0C0: 00 00 C1 00 00 00 00 00 00 00 00 00 00 00 C2 00
0D0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00
0E0: 00 00 00 00 00 00 C5 00 00 00 00 00 00 00 00 00
0F0: 00 00 C6 00 00 00 00 00 00 00 00 00 00 00 C7 00
100: 00 00 00 00 00 00 00 00 00 00 F0 00 00 00 00 00
110: 00 00 00 00 00 00 F1 00 00 00 00 00 00 00 00 00
120: 00 00 F2 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 30

----------------------------------------------------------------------------
(2) ST4000VN008-2DR166
----------------------------------------------------------------------------
Model : ST4000VN008-2DR166
Firmware : SC60
Serial Number : ZDH7366B
Disk Size : 4000.7 GB (8.4/137.4/4000.7/4000.7)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 7814037168
Rotation Rate : 5980 RPM
Interface : Serial ATA
Major Version : ACS-3
Minor Version : ACS-3 Revision 5
Transfer Mode : SATA/600 | SATA/600
Power On Hours : 27 hours
Power On Count : 8 count
Temperature : 25 C (77 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----
Drive Letter : F:

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 _81 _78 _44 000007966E00 Read Error Rate
03 _93 _93 __0 000000000000 Spin-Up Time
04 100 100 _20 000000000008 Start/Stop Count
05 100 100 _10 000000000000 Reallocated Sectors Count
07 _60 _60 _45 0000000FB83D Seek Error Rate
09 100 100 __0 80F10000001B Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 000000000008 Power Cycle Count
B8 100 100 _99 000000000000 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 100 __0 000100010001 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _75 _62 _40 000019130019 Airflow Temperature
BF 100 100 __0 000000000000 G-Sense Error Rate
C0 100 100 __0 000000000002 Power-off Retract Count
C1 100 100 __0 0000000000BA Load/Unload Cycle Count
C2 _25 _40 __0 001200000019 Temperature
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
F0 100 253 __0 411400000013 Head Flying Hours
F1 100 253 __0 000025176380 Total Host Writes
F2 100 253 __0 000003C05F85 Total Host Reads

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5A44 4837 3336 3642
020: 0000 4000 0000 5343 3630 2020 2020 5354 3430 3030
030: 564E 3030 382D 3244 5231 3636 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 5D10
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0100
070: 0000 0000 0000 0000 0000 001F 8D0E 0046 08CC 0040
080: 07F0 006D 346B 7D69 6173 3469 BC49 6173 407F 00EB
090: 00EB 8080 FFFE 0000 FE00 1000 0000 0000 2710 0000
100: BEB0 D1C0 0001 0000 0000 0000 6003 0000 5000 C500
110: B65D F578 0000 0000 0000 0000 0000 0000 0000 405E
120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 BEB0
130: D1C0 BEB0 D1C0 2020 0002 0140 0108 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 9DFF 0280 0000 0070
150: 0008 0000 0000 0022 0000 8000 0000 0100 A000 8060
160: 0000 0000 0000 0000 0000 0000 0000 0000 0002 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 50BD 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 175C 0000 0000
220: 0000 0000 107F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 0BA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 51 4E 00 6E 96 07 00 00 00 03 03
010: 00 5D 5D 00 00 00 00 00 00 00 04 32 00 64 64 08
020: 00 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 3C 3C 3D B8 0F 00 00 00 00 09 32
040: 00 64 64 1B 00 00 00 F1 80 1F 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 64 64 08 00 00 00 00
060: 00 00 B8 32 00 64 64 00 00 00 00 00 00 00 BB 32
070: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 64 01
080: 00 01 00 01 00 00 BD 3A 00 64 64 00 00 00 00 00
090: 00 00 BE 22 00 4B 3E 19 00 13 19 00 00 00 BF 32
0A0: 00 64 64 00 00 00 00 00 00 00 C0 32 00 64 64 02
0B0: 00 00 00 00 00 00 C1 32 00 64 64 BA 00 00 00 00
0C0: 00 00 C2 22 00 19 28 19 00 00 00 12 00 00 C5 12
0D0: 00 64 64 00 00 00 00 00 00 00 C6 10 00 64 64 00
0E0: 00 00 00 00 00 00 C7 3E 00 C8 C8 00 00 00 00 00
0F0: 00 00 F0 00 00 64 FD 13 00 00 00 14 41 09 F1 00
100: 00 64 FD 80 63 17 25 00 00 00 F2 00 00 64 FD 85
110: 5F C0 03 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 4F 02 00 73
170: 03 00 01 00 01 FF 02 8E 02 00 00 00 00 00 00 00
180: 00 00 05 00 E8 11 00 00 00 07 07 07 07 07 07 07
190: 07 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 BF 40 65 40 17 00 00 00
1B0: 00 00 00 00 01 00 01 00 80 63 17 25 00 00 00 00
1C0: 85 5F C0 03 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 01 00 00 00 00 00 96 03 00 00 06 00 00 00
1E0: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 03 0A
1F0: 00 00 00 00 00 00 00 00 00 00 03 17 00 00 00 A1

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 2C 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 0A 00 00 00 00 00 00 00 00
030: 00 00 07 2D 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
070: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
080: 00 00 00 00 00 00 BD 00 00 00 00 00 00 00 00 00
090: 00 00 BE 28 00 00 00 00 00 00 00 00 00 00 BF 00
0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
0B0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C5 00
0D0: 00 00 00 00 00 00 00 00 00 00 C6 00 00 00 00 00
0E0: 00 00 00 00 00 00 C7 00 00 00 00 00 00 00 00 00
0F0: 00 00 F0 00 00 00 00 00 00 00 00 00 00 00 F1 00
100: 00 00 00 00 00 00 00 00 00 00 F2 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 84

----------------------------------------------------------------------------
(3) KXG50ZNV512G NVMe TOSHIBA 512GB
----------------------------------------------------------------------------
Model : KXG50ZNV512G NVMe TOSHIBA 512GB
Firmware : AADA4106
Serial Number : 878B61OLK5LS
Disk Size : 512.1 GB
Buffer Size : Unknown
# of Sectors :
Rotation Rate : ---- (SSD)
Interface : NVM Express
Major Version : NVM Express 1.2
Minor Version :
Transfer Mode : PCIe 3.0 x4 | PCIe 3.0 x4
Power On Hours : 3510 hours
Power On Count : 1011 count
Host Reads : 10218 GB
Host Writes : 15140 GB
Temperature : 35 C (95 F)
Health Status : Good (100 %)
Features : S.M.A.R.T.
APM Level : ----
AAM Level : ----
Drive Letter : C:

-- S.M.A.R.T. --------------------------------------------------------------
ID RawValues(6) Attribute Name
01 000000000000 Critical Warning
02 000000000134 Composite Temperature
03 000000000064 Available Spare
04 00000000000A Available Spare Threshold
05 00000000000B Percentage Used
06 0000014701BC Data Units Read
07 000001E47F6B Data Units Written
08 00001532FC25 Host Read Commands
09 00001FCBA6B4 Host Write Commands
0A 000000000906 Controller Busy Time
0B 0000000003F3 Power Cycles
0C 000000000DB6 Power On Hours
0D 00000000001E Unsafe Shutdowns
0E 000000000000 Media and Data Integrity Errors
0F 000000000000 Number of Error Information Log Entries

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 1179 1179 3738 4238 3136 4C4F 354B 534C 2020 2020
010: 2020 2020 584B 3547 5A30 564E 3135 4732 4E20 4D56
020: 2065 4F54 4853 4249 2041 3135 4732 2042 2020 2020
030: 2020 2020 4141 4144 3134 3630 0D03 0008 0900 0000
040: 0201 0001 86A0 0001 A120 0007 0000 0000 0000 0000
050: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
060: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
080: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
090: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
100: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
120: 0000 0000 0000 0000 0000 0000 0000 0000 0017 0703
130: 0214 047F 0100 015F 0163 0014 0000 0000 0000 0000
140: 6000 3C25 0077 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0012 0001
160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 0000

-- SMART_NVME --------------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 00 34 01 64 0A 0B 00 00 00 00 00 00 00 00 00 00
010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
020: D7 01 47 01 00 00 00 00 00 00 00 00 00 00 00 00
030: 6E 7F E4 01 00 00 00 00 00 00 00 00 00 00 00 00
040: 78 FE 32 15 00 00 00 00 00 00 00 00 00 00 00 00
050: F8 A6 CB 1F 00 00 00 00 00 00 00 00 00 00 00 00
060: 06 09 00 00 00 00 00 00 00 00 00 00 00 00 00 00
070: F3 03 00 00 00 00 00 00 00 00 00 00 00 00 00 00
080: B6 0D 00 00 00 00 00 00 00 00 00 00 00 00 00 00
090: 1E 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 34 01 00 00 00 00 00 00
0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

phoseidon · Nov 19, 2019

and I too was considering reinstalling Windows.

I also have tried the three different hard drive ports and cables with the same results. The three drives are all Seagate but it seems quite a coincidence if they all have issues!

trents · Nov 19, 2019

phoseidon said:
and I too was considering reinstalling Windows.

I also have tried the three different hard drive ports and cables with the same results. The three drives are all Seagate but it seems quite a coincidence if they all have issues!

Yes it does, doesn't it? Did you do a check on the RAM as I suggested? Bad RAM can corrupt data.

phoseidon · Nov 20, 2019

trents said:
Yes it does, doesn't it? Did you do a check on the RAM as I suggested? Bad RAM can corrupt data.

I'll test that right away.

Ouch! something just occurred to me. I added 32GB to the Alienware.
This
https://tinyurl.com/s4chcdx

DaPoets · Nov 20, 2019

That ram is a good performer generally. I have 64 GB of LPX at 3000 mhz.

I'm actually wondering if perhaps your power supply is putting your drives on the fritz... I say this because 3 drives in a row is unusual. Yes ram could be an issue too. What's your PSU like, how old is it?

phoseidon · Nov 20, 2019

DaPoets said:
That ram is a good performer generally. I have 64 GB of LPX at 3000 mhz.

I'm actually wondering if perhaps your power supply is putting your drives on the fritz... I say this because 3 drives in a row is unusual. Yes ram could be an issue too. What's your PSU like, how old is it?

I run the memory test and so far I didn't get any error.
The PSU is 850W. The specs are Threadripper 1950x, 512GB PCIe NVMe, dual 1080ti and originally the internal hard drive for my data a 2tb Seagate. Now I replaced that drive with another 2tb + 4tb both Seagate.
At the time of the purchase, I asked Dell about the PSU because I was wondering if it could hold 2 1080ti and they said with 2 I'm fine. I'm planning to replace it anyway as I want to add a third GPU.

Anyway, I've been using this computer for about 2 years now and I started getting this issue only a couple of months ago.
The common element among the three drives is that, since I use them for work I copied the same files on all of them because I need to access those files. Lots of assets (textures, 3d elements, clips and so on).
A friend of mine suggested it could even be a corrupted file(s) causing the issue and the fact that I'm carrying the same archives could corroborate that hypothesis.

Evilsizer · Nov 21, 2019

use seagates tool to check HD life, each manufacture is a bit different on how the data is stored for smart data. head here https://www.seagate.com/support/downloads/seatools/ would start with the last one in the list, seatools for windows. it might not show all the info but hopefully it shows enough to let you know what is going on with the drive.

if you want to see if it is possibly the cpu/imc/mc or even ram(a different way) use prime95, use small FTT or FFT's, set the same to be the max of the cpu's cache. such as for a intel it could be 3mb L3 or 6mb set that size in KB to be done by Prime95. i would skip blend test if the small test passes, use the option that will test the ram, large FFT's? set that to the max ram your system has. i would like to suggest to run it for a hr at least for each test. im not sure how fast it will work through going the cpu's cache in small mode or how long doing large for testing the ram. possibly test the ram while your sleeping just to make sure. the 3rd option is that if both of those pass it might be the memory controller in that case use the blend test.

another thought, take out the 2 sticks of ram you put in and see if the HD is still having issues. this assumes that seatools says the HD is going and no bad sectors or other issues.

Automata · Nov 21, 2019

Looking at the SMART data, I'd say both Seagate drives are bad. The Toshiba SMART data looks fine.

The 2TB drive has values for "read error rate", "seek error rate", and "hardware ECC recovered". The 4TB drive has values for "read error rate" and "seek error rate". For a healthy drive, these values should be 0 or a low number which doesn't increase. Additionally, these values don't usually indicate a bad cable or controller, as they are internal drive problems.

I think you got unlucky or there is a common factor we can't see here (bad packaging, etc).

HankB · Nov 22, 2019

thideras said:
I think you got unlucky or there is a common factor we can't see here (bad packaging, etc).

Common factor: Seagate
I had two 2TB Seagate Barracudas. Here is some SMART data on both of them (from smartctl on Linux.)

Code:

smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.10.0-35-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda LP
Device Model:     ST32000542AS
...

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   117   097   006    Pre-fail  Always       -       117618549
  3 Spin_Up_Time            0x0003   100   100   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       770
  5 Reallocated_Sector_Ct   0x0033   011   011   036    Pre-fail  Always   FAILING_NOW 3647
  7 Seek_Error_Rate         0x000f   077   060   030    Pre-fail  Always       -       58243537
  9 Power_On_Hours          0x0032   088   088   000    Old_age   Always       -       10991
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       765
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   094   000    Old_age   Always       -       752
189 High_Fly_Writes         0x003a   098   098   000    Old_age   Always       -       2
190 Airflow_Temperature_Cel 0x0022   066   055   045    Old_age   Always       -       34 (0 2 34 32 0)
194 Temperature_Celsius     0x0022   034   045   000    Old_age   Always       -       34 (0 14 0 0 0)
195 Hardware_ECC_Recovered  0x001a   025   022   000    Old_age   Always       -       117618549
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       0
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       13028 (169 15 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       3859741456
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       2690950640

SMART Error Log Version: 1
No Errors Logged

...

Code:

smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.10.0-35-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Seagate Barracuda LP
Device Model:     ST32000542AS
...

SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000f   110   099   006    Pre-fail  Always       -       26222079
  3 Spin_Up_Time            0x0003   100   100   000    Pre-fail  Always       -       0
  4 Start_Stop_Count        0x0032   100   100   020    Old_age   Always       -       174
  5 Reallocated_Sector_Ct   0x0033   100   100   036    Pre-fail  Always       -       7
  7 Seek_Error_Rate         0x000f   084   060   030    Pre-fail  Always       -       322900769
  9 Power_On_Hours          0x0032   051   051   000    Old_age   Always       -       43588
 10 Spin_Retry_Count        0x0013   100   100   097    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   020    Old_age   Always       -       181
183 Runtime_Bad_Block       0x0032   100   100   000    Old_age   Always       -       0
184 End-to-End_Error        0x0032   100   100   099    Old_age   Always       -       0
187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       0
188 Command_Timeout         0x0032   100   094   000    Old_age   Always       -       4295032855
189 High_Fly_Writes         0x003a   088   088   000    Old_age   Always       -       12
190 Airflow_Temperature_Cel 0x0022   072   057   045    Old_age   Always       -       28 (Min/Max 25/28)
194 Temperature_Celsius     0x0022   028   043   000    Old_age   Always       -       28 (0 14 0 0 0)
195 Hardware_ECC_Recovered  0x001a   023   020   000    Old_age   Always       -       26222079
197 Current_Pending_Sector  0x0012   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0010   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x003e   200   200   000    Old_age   Always       -       1
240 Head_Flying_Hours       0x0000   100   253   000    Old_age   Offline      -       38772 (196 117 0)
241 Total_LBAs_Written      0x0000   100   253   000    Old_age   Offline      -       1557213966
242 Total_LBAs_Read         0x0000   100   253   000    Old_age   Offline      -       335023109

SMART Error Log Version: 1
No Errors Logged
...

The first one had experienced a growing reallocated sector count (5) for years. It was already out of service at this time. I took these readings when I had these drives in a test server where I was playing around with ZFS and I wanted to see how it handled a failed drive. It was useful for that purpose. The other drive was not nearly as bad but nevertheless was starting to grow reallocated sectors.

I think that starting with their 4K sector drives (including these) they either had some design problems or some QC lapses that caused excessive failure rates. This was borne out in the hard drive statistics published by Backblaze. Here's an article from early 2015 that paints Seagate in a pretty bad light https://www.backblaze.com/blog/what-hard-drive-should-i-buy/. I didn't buy Seagate for a long time. I think they have gotten better since, but that may not be reflected in drives in this size range.

Incidentally, the drive replacement went well for me. In another case I had a WD drive fail in a ZFS RAIDZ2 (similar I think to RAID6 - equivalent to 2 parity drives) and replaced the drive w/out power cycling or rebooting the server. I didn't even need to stop the RAID.

don256us · Nov 22, 2019

Tongue in cheek, I've been saying that friends don't let friends buy Seagate. I know that this is not a universally held view on the brand. However, I feel like they are the Maxtor of today. Cheap, fast and a gamble.

I also like the idea of running memtest 86+ to see if you have a RAM issue.

DaPoets · Nov 22, 2019

Yeah I have x2 6 TB Seagate Barracuda drives and they are actually my favorite drives that I have owned thus far. But Everyone is going to have their own experiences.

HankB · Nov 22, 2019

DaPoets said:
Yeah I have x2 6 TB Seagate Barracuda drives and they are actually my favorite drives that I have owned thus far. But Everyone is going to have their own experiences.

I have an 8TB Barracuda and an 8TB external. So far so good (except the external is a dog - probably uses SMR.) I think they sorted out whatever problems they had by then. I've also got some 200GB Barracudas that are soldiering on. but they're in non-critical applications due to their age.

phoseidon · Nov 23, 2019

thideras said:
Looking at the SMART data, I'd say both Seagate drives are bad. The Toshiba SMART data looks fine.

The 2TB drive has values for "read error rate", "seek error rate", and "hardware ECC recovered". The 4TB drive has values for "read error rate" and "seek error rate". For a healthy drive, these values should be 0 or a low number which doesn't increase. Additionally, these values don't usually indicate a bad cable or controller, as they are internal drive problems.

I think you got unlucky or there is a common factor we can't see here (bad packaging, etc).

Oh, I didn't notice that!
Meaning, they're basically useless now? Or is there a way to fix the errors?

Automata · Nov 23, 2019

phoseidon said:
Oh, I didn't notice that!
Meaning, they're basically useless now? Or is there a way to fix the errors?

Since these are internal problems, there is not a way to fix them, short of replacement.

Please help, 3 hard drive in a row are failing, it's driving me nuts!

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