While I agree with Most that stated here, I just cannot condone a lie. If the lady that I talked to on the 3rd, would have explained that there were big problems or whatever, I would be quite a bit more lenient.
However, when someone states to me on the 3rd, that the package will be shipped on the 3rd, but was not, and I had to call again on the 5th, and then to be told via email,(as I couldn't get an answer live), that the shipping was upgraded and that the package was being shipped on the 5th,but when checking the Fedex site, I see it was Not upgraded shipping,well... this ****es me off. I have ordered a few times in the past directly from PCP, not to mention several purchases from the Egg as to thier products, and I do NOT appreciate being lied to.
I do understand that at times there are problems in a transition period in a company, however, I do not understand a lie. All they had to state was the simple truth. I would have been good with that.
Larry