- Joined
- May 17, 2002
- Location
- Sydney, Australia
About last week, one of the cooling fans on my leadtek graphics card (ti4400) died. I sent an e-mail to leadtek, who replied in 9 hours. They stated how i could replace the unit, and said that they would contact the local distributor, and say that i was authorized to a replacement under warranty of the fan. The local distributor then contacted me the following day to arrange details etc. I must say, after having dealt with many taiwanese companies like asus and abit, i was impressed with leadtek's customer service. It has to be one of the best i have ever encountered, and is worthy or recognition. They did everything i asked + more. Just thought i'd tell everyone
Nice job by leadtek
Nice job by leadtek