- Joined
- Oct 18, 2002
- Location
- Up in Good o' Minnesota
I work for as consutlant for a campus library and we are having a problem. There is a lady who thinks that aliens are the ones who killed JFK and other such things...so she spends half the day 6hrs+ searching though web pages and prints over 1000 pages in that time. I am not kidding.
The thing is this, these are HP 4350 laser jet printers, only 1 year old. They are used quite a bit by the 14,000+ students and other people, but i only get this problem when she come in to print.
What is going on:
When she starts to print everything seems to go well for the first few hundred pages but after a bit she starts having the ink speckel on the back of the page. It is nothing really bad and you can still read the page but she freaks out about it.
The question:
Can a printer over heat and cause this problem? When i open the cover and take the ink out there is ALWAYS a little pile of powder on the rolers. I take a printer vac. and suck it all out. I know it isnt the ink cart. itself because i replace it with a new one and the same thing happens.
Any help would be welcome. i just don't know what to think anymore. We can't replace the printers because it costs to much and the students will have to pay for it.
Thanks
EDIT: There is a charge that i forgot to write about of .04 per page or .07 for duplexing/ so she spends over $40 each time
The thing is this, these are HP 4350 laser jet printers, only 1 year old. They are used quite a bit by the 14,000+ students and other people, but i only get this problem when she come in to print.
What is going on:
When she starts to print everything seems to go well for the first few hundred pages but after a bit she starts having the ink speckel on the back of the page. It is nothing really bad and you can still read the page but she freaks out about it.
The question:
Can a printer over heat and cause this problem? When i open the cover and take the ink out there is ALWAYS a little pile of powder on the rolers. I take a printer vac. and suck it all out. I know it isnt the ink cart. itself because i replace it with a new one and the same thing happens.
Any help would be welcome. i just don't know what to think anymore. We can't replace the printers because it costs to much and the students will have to pay for it.
Thanks
EDIT: There is a charge that i forgot to write about of .04 per page or .07 for duplexing/ so she spends over $40 each time
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