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Help with friends pc.

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Hi All,

My mate was stupid and got a new dell a few months ago dell 2350. It has crap Intel 845 G/GL Integrated Video. He lives in the uk i moved to usa so i can't just go around and see whats what.
He had to do a format of his drive and when he reinstalled XP some of his games run slow like in the sims you can speed it up.
He has the latest video driver and has not changed any hardware.
My mate knows nothing about pc's i told him to call dell but he has not had a call back yet.
Any ideas what it could be?
I can't think it must be a video setting changed but he does not think so.
Any idea's malcolm.
 
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