problem with a DELL

shard · Apr 12, 2004

yo
whenever play neverwinter nights on my dell it crashes to a screen that says "due to new hardware that is not properly installed windows
will shutdown" this is the error message that it brings up " stop: 0x000000D1 (0x0000005c , 0x00000008 , 0x00000001 , 0xf7f59c42)
P16x.sys - Address - F7F59c42 base at f7f43000
Datastamp 3d6f2ccc
any help would be great

VaTechHokies · Apr 12, 2004

Have you tried installing any patches? Whenever I get a stop error I usually turn to google. If it happens only when you play the game, you can hopefully fix it w/ a patch.

*edit* Look here . If you read the post by Pablovi, for him the issue was his soundcard.

Good luck

shard · Apr 12, 2004

yea i installed the newest patch and it still does it

shard · Apr 13, 2004

i think the replaceing the soundcard will fix it but will it void the warrenty?

Neo-Tebow2000 · Apr 13, 2004

Call dell, if you still have your warrenty.. Maybe they will cover this(I really dont know the problem yet). But they will come over(SEND A DELL NERD) or you'll get to spend 2 hrs on the phone with them!! Good luck!

VaTechHokies · Apr 13, 2004

shard said:
i think the replaceing the soundcard will fix it but will it void the warrenty?

You don't necessarily have to replace the soundcard. I didn't completely read pablovi's post, but I think he was suggesting that the problem could be solved by disabling some of the sound card's features. You might mess w/ the setup/audio options in the game and see if you can get it to work. You might also try messing w/ the video options to see if that could be your problem.

On another note, I would call Dell before you open up your case. I used to have an old Gateway and if I opened the case w/o their permission, the warrenty was voided.

hardcorecomp · Apr 13, 2004

You might want to check for viruses. I know that there are viruses that prevent games from running properly and they cause errors that look like faulty memory. Could be where that hardware problem is coming from. Run a virus scan.

mbentley · Apr 13, 2004

if it is the sound, have you tried to look for updated drivers?

shard · Apr 13, 2004

well actually the dell belongs to my uncle and he is one hell of a hillbilly
he doesnt beilive in the internet, or that i am a certified A+,MCSE,CISCO,Network+,Orange Major. he has a sh** fit whenever i go to fix their computer (which is 3 times a week on average) so i have to go bootleg with my cousin to get the damn thing fixed. so i have to constanly download crap for them at my house then take over to theirs. I tried updating the drivers and stuff but it realy didn't fix anything , actualy i think it cuased more crap to fly.

Avg · Apr 13, 2004

I have friends just like that, they don't believe that I know more about pcs then they do so they don't let me touch it, that is why I don't if they don't need my help I'm not giving it cause if I do something and something goes wrong a year later they are probably going to blame me.

shard · Apr 13, 2004

it makes yu want to beat them with the ignorence stick doesn't ?

problem with a DELL

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