Cable Modem Needs Daily Reboot or More

RollingThunder · Dec 29, 2009

My cable modem needs to be rebooted daily or when I'm disconnected from Internet after a few hours idling. It's a Motorola about 9 years old and the symptoms just started within the last two weeks. Is this indicative it needs to be replaced?

Xtreme Barton · Dec 29, 2009

i doubt it ... but id be searching for a new flash if available .. you try fiddling with its settings ? all assuming you own the modem .. if not have your provider give you a new one

what model is it ?

or if you have 100.00 ( i know i know) you can get a new one with all the new specs

RollingThunder · Dec 29, 2009

Xtreme Barton said:
i doubt it ... but id be searching for a new flash if available .. you try fiddling with its settings ? all assuming you own the modem .. if not have your provider give you a new one

what model is it ?

or if you have 100.00 ( i know i know) you can get a new one with all the new specs

Motorola SB4100 Surfboard. I own it. It doesn't owe me anything, it's been trouble-free since Dec. 2000.

EarthDog · Dec 29, 2009

Throw it in the gutter, and go buy another...(if a FW update doesnt help)

Xtreme Barton · Dec 29, 2009

what firmware you have on it .. simple google searched returned options for new firmware

192.168.100.1 <-------- go there and see what it says

BobbyBubblehead · Dec 29, 2009

open up a CMD

and check

ipconfig /all

see if everythings registed and ticking over can help figure where its loosing the plot.

EDIT: when my sys has a bout of disconnect action
it shows there reverse ip info and a primary dns (toredo tunneling) which means something in my setup chain has screwed up.

if it works and registers my chosen host name appears and no primary dns info.

Xtreme Barton · Jan 1, 2010

so what happened with this ?? did it fix it ?

aaaaaaaaaa · Jan 1, 2010

You could also load a 3rd party firmware on to your 4100, telnet in and look at the additional information that is available to you in order to narrow down what may be casing the issue.

RollingThunder · Jan 1, 2010

Haven't had a chance to investigate further, no change. Once it's connected to the Internet, it does not lose the connection. Did manage a screen shot of ipconfig /all and obviously haven't posted it yet. I don't know all I'm looking at on it.

RollingThunder · Jan 8, 2010

RollingThunder said:
Haven't had a chance to investigate further, no change. Once it's connected to the Internet, it does not lose the connection. Did manage a screen shot of ipconfig /all and obviously haven't posted it yet. I don't know all I'm looking at on it.

Self corrected with no other intervention from me................I don't have a clue.

don256us · Jan 8, 2010

I had a similar problem that turned out to be my router. I replaced the router and my problems went away.

RollingThunder · Jan 8, 2010

don256us said:
I had a similar problem that turned out to be my router. I replaced the router and my problems went away.

Don,

Noted for future trouble shooting if needed. Thank you.

Xtreme Barton · Jan 8, 2010

you didnt even give it a technical tap ??

RollingThunder · Jan 8, 2010

Xtreme Barton said:
you didnt even give it a technical tap ??

XB,

No, wasn't P O'd enough yet!

Cable Modem Needs Daily Reboot or More

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aaaaaaaaaa

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