- Joined
- Jun 6, 2002
Well i am a bit disappointed in the email i received from them.
I can understand about their position on overclocking tips, however the issue i was having is not requiring a TIP of any kind.
My issue was rather clear, bios says the cpu is oc'd to 4.28ghz yet i get into windows all cpu speed monitoring programs say 3.26ghz. This to me says there is a problem with the board or the bios (more possibly the bios then the board) or last could be a setting in the bios i was overlooking. Ironicly what seemed to solve the issue of the not getting into windows at 4.28ghz was using the 4.2ghz oc profile in the bios. before having it make the changes for the oc, i noted all my settings in the oc tool and the cpu config page. after telling the profile to make the changes, i restart it, check the settings, check my list. Notice votages are a bit higher then what i needed when testing in windows using the windows based oc tool. i lower the voltages back down, restart again and get into windows. Low and behold, cpuz and every other program i used to check cpu speed is showing 4.28ghz. just to double check this from my testing before using the oc profile, i ran sandra to get a cpu based score and cinebench. both ran after i got into windows and cpuz showing a clock speed of 3.2ghz and when using the windows oc tool. my scores were at the range of 4.28ghz scores i got before. problem solved to me in a way but not really, shouldnt have to use a oc profile to get the multi to work on a unlocked cpu in the first place.
Lastly a overclocking board is just that ment for overclocking. A unlocked cpu multi change not working correctly is a big issue for someone wanting such a board. If support isnt willing to try to figure out why/what might be causing this, then why offer such a board?
will i be returning my board, no, i like it alot. Tech support for many companies can always use a bit more help to be better. Maybe this might be start for that. as the linked forums on their page got me no where with any kind of help.
Travel the tough road and help make it better.
Eric@ASRock Support said:
I can understand about their position on overclocking tips, however the issue i was having is not requiring a TIP of any kind.
My issue was rather clear, bios says the cpu is oc'd to 4.28ghz yet i get into windows all cpu speed monitoring programs say 3.26ghz. This to me says there is a problem with the board or the bios (more possibly the bios then the board) or last could be a setting in the bios i was overlooking. Ironicly what seemed to solve the issue of the not getting into windows at 4.28ghz was using the 4.2ghz oc profile in the bios. before having it make the changes for the oc, i noted all my settings in the oc tool and the cpu config page. after telling the profile to make the changes, i restart it, check the settings, check my list. Notice votages are a bit higher then what i needed when testing in windows using the windows based oc tool. i lower the voltages back down, restart again and get into windows. Low and behold, cpuz and every other program i used to check cpu speed is showing 4.28ghz. just to double check this from my testing before using the oc profile, i ran sandra to get a cpu based score and cinebench. both ran after i got into windows and cpuz showing a clock speed of 3.2ghz and when using the windows oc tool. my scores were at the range of 4.28ghz scores i got before. problem solved to me in a way but not really, shouldnt have to use a oc profile to get the multi to work on a unlocked cpu in the first place.
Lastly a overclocking board is just that ment for overclocking. A unlocked cpu multi change not working correctly is a big issue for someone wanting such a board. If support isnt willing to try to figure out why/what might be causing this, then why offer such a board?
will i be returning my board, no, i like it alot. Tech support for many companies can always use a bit more help to be better. Maybe this might be start for that. as the linked forums on their page got me no where with any kind of help.
Travel the tough road and help make it better.
