1. First up, let's go ahead and lay it right out here, we want to be Sponsors, or Hardware Vendors on here. Where might we go for that?
2. We are thinking about how much we wish we could go somewhere that will have all the things we want like an Awesome CPU, and Awesome MoBo, and CPU Cooler, and Case, and all that stuff in one Combo Kit or Bundle (Can someone please explain the difference between a Combo Kit and a Bundle?) then buy only those in one stop, instead of from 5 different vendors. We all know what a total PIA that can be. With 1 out of 5 transactions on average going wrong, this is a must for us. Why nothing has been created before is beyond us. Would you guys love this as much as we would?
This has been created before and theres many websites offering this exact service. Its not hugely popular but does get some business. The larger problem with it that I see is options. EVERYONE has different opinions, wants, needs, and tastes and its nearly impossible to please all of those. Offering only specific bundles will limit your client base SEVERELY.
3. Being able to forgo the Mail-in rebates. I have worked in this industry long enough to know that Mail-ins are a farce. They take 4-6 weeks to process, and 1/3 have an issue. Would you guy pay a little more not to ever have to deal with Mail-ins? We would.
First off, MIR are from the manufacturer. To forgo them, you will have to eat the initial cost I would assume and collect them yourselves. While that is a noble thing, I have a hard time believing that a small company just starting up is going to be able to compete price wise with the likes of Amazon, Newegg, NCIX, and others. Money talks, and theres MANY large companies that offer customer service good enough that their 10% lower price is going to win over your excellent (or presumed to be) customer service and slightly higher pricing.
4. What are some of the GOOD things that online vendors do that you guys really like?
RMAs without hassle. Amazon does this the best in my opinion. Newegg is such a hassle to get stuff paid for to get it back when its DOA. Its not simple. I cant just go online and get a shipping label and do it all online. You must contact someone. Amazon is straight forward and easy. Ive only had to return 2 things to Amazon and they give you a prepaid label to print out. Also Amazons Prime membership cant be beat for the money. Free 2 day shipping on TONS of items for only $80/year? And they process instock items FAST. I can order Monday and receive Wednesday (or Tuesday for $4 more).
5. What are some of the BAD things?
Poor RMA like I stated above. I also hate the automated price changing that many websites adopt due to supply/demand/market changes. Thats a joke and something Newegg seems to be infamous for these days. Newegg had it all right 12-14 years ago. Best company to purchase parts and computers PERIOD. Take a page from their OLLLLD playbook. Also, one thing that drives me nuts is Amazons lack of item descriptions. They seem to skimp on giving details about products alot whereas Newegg is a bit better about this.
Please let us know and let's keep this thread a live. We have already started to launch our company and this IS happening. You guys have a chance to be on the ground floor of this, so we would suggest all of you at least pay some mind, and if you could please give us some of your time for thoughts and questions.
We have secured start-up capital, a location in Downtown San Diego, some awesome distribution contacts, and are building our team as we speak. So this IS happening. This is not some idea, or fantasy. Also, this is not MY first Rodeo and have several other start-ups that have been successful.
Thanks Guys, Brandon Meade out
If you guys can offer COMPETITIVE prices on TONS of products, you will be successful. Shipping QUICKLY is a must for customer satisfaction and not screwing us on shipping prices is always advised. I would HIGHLY suggest you dont just blow off AMD. You are trying to cater to US, the enthusiast, and yet you are taking away a product that we want to try. Thats a VERY poor business practice. You cant let your personal feelings for a MAJOR product have an effect on what people want. I could understand blowing off certain brands that you deem not up to standard, but to blow off a MAJOR manufacturer is just plain stupid and VERY poor business practice.