I try at all costs to avoid BB but when BF3 came out they were the only place around here that had the limited edition left so I had to suck it up and go. I used the online site with store pickup. About an hour later I get the email confirmation that says it is ready for pickup, I then drive 40 minutes to BB only to be told they had to go pull everything (BF3 and a joystick). I then watched no less than 4 BB employees wander around looking for the two items that I could clearly see on the shelves from where I was leaning on the customer service counter. I was getting a kick out of it so I let it go on for around 15 minutes then finally asked if I could go grab them and pointed to the shelf where they were sitting. The employee then walked over and grabbed the items and brought them to me. Add a little Benny Hill music and it would have been a good youtube video for sure. BB is just sad...
None around here. It's online or BB here
^^^ This is what happens everytime I have ordered online and went in to pickup the items A bunch of damed fools is all that works there or get hired........ I solved this problem by never shopping there again and letting every1 I know as well to avoid BB.