Hello.
After Steelseries Engine failed to find my mice (steelseries senei raw) i uninstalled the SS engine and when i tryed to install it again there comes a pop up which says: "The SteelSeries Engine version is already installed. Do you want to unistall it?" no matter if i push yes or no nothing happens. I hav tried the following steps which the support told me to:
1) Clean temp folder by going to start -> all programs -> accessories -> system tools -> disk cleanup
Make sure that "temporary internet files" is checked and run the utility.
2) Ctrl-alt-delete to access your task manager. Under the process tab, find SSEngine.exe, select it, and end process
3) Uninstall the SteelSeries Engine software through control panel -> programs & features / add-remove programs. When prompted to keep custom profiles, select no.
4) Open your start menu and in the search bar, type: %appdata% and hit enter. This will automatically take you to the appdata/roaming folder.
a) In the folder that it opens, find the SteelSeries folder and right click -> delete it
b) Navigate to the main appdata folder. To do this, simply click on 'Appdata' in the directory bar at the top of your window.
Note: If the actually address shows up, simply delete Roaming and hit enter: C:\Users\your-account\AppData\Roaming
To get to appdata main: C:\Users\your-account\AppData
c) Open the 'Local' folder, once again find SteelSeries Engine and delete this folder.
5) Unplug your SSE device and wait 10 seconds, then plug it back in
6) Download the latest SteelSeries Engine software here (please do not rely on a previous download - when prompted, be sure to select 'save' to save the installer to your computer - do not simply run the installer to avoid any complications):
http://steelseries.com/downloads
7) Right click the installer and 'run as administrator' - complete the installation to the default directory.
I have become a bit desperate so i hope someone here could help me?
After Steelseries Engine failed to find my mice (steelseries senei raw) i uninstalled the SS engine and when i tryed to install it again there comes a pop up which says: "The SteelSeries Engine version is already installed. Do you want to unistall it?" no matter if i push yes or no nothing happens. I hav tried the following steps which the support told me to:
1) Clean temp folder by going to start -> all programs -> accessories -> system tools -> disk cleanup
Make sure that "temporary internet files" is checked and run the utility.
2) Ctrl-alt-delete to access your task manager. Under the process tab, find SSEngine.exe, select it, and end process
3) Uninstall the SteelSeries Engine software through control panel -> programs & features / add-remove programs. When prompted to keep custom profiles, select no.
4) Open your start menu and in the search bar, type: %appdata% and hit enter. This will automatically take you to the appdata/roaming folder.
a) In the folder that it opens, find the SteelSeries folder and right click -> delete it
b) Navigate to the main appdata folder. To do this, simply click on 'Appdata' in the directory bar at the top of your window.
Note: If the actually address shows up, simply delete Roaming and hit enter: C:\Users\your-account\AppData\Roaming
To get to appdata main: C:\Users\your-account\AppData
c) Open the 'Local' folder, once again find SteelSeries Engine and delete this folder.
5) Unplug your SSE device and wait 10 seconds, then plug it back in
6) Download the latest SteelSeries Engine software here (please do not rely on a previous download - when prompted, be sure to select 'save' to save the installer to your computer - do not simply run the installer to avoid any complications):
http://steelseries.com/downloads
7) Right click the installer and 'run as administrator' - complete the installation to the default directory.
I have become a bit desperate so i hope someone here could help me?
