- Joined
- Dec 25, 2004
Had a laptop go out to Dell support while I was on vacation. Dead hard drive that was replace with a new one with the usual start at configuring your OS image on it.
Went through the normal install, but once it was joined to our domain, it can only see about 1/5 of the computers it should. And when I type in the address of a computer/server that doesn't show up in the list, it fails with an unknown error. But I can do the reverse and reach it from the computer that it can't contact. Also, if I open a command prompt and ping the server by name or IP address, it responds normally.
Some researching implied that it might be a windows update issue. I then found that update was not working right. Going through the Microsoft troubleshooting articles for the error didn't fix it and I got up to the point where it is saying to do a wipe and reinstall to fix it.
I did get the option to search for updates online with Microsoft, and it found a couple and installed them. But when I try the normal check for update, the error is back.
Any ideas of what could cause this and how to fix it? Or should I just try the reinstall?
Went through the normal install, but once it was joined to our domain, it can only see about 1/5 of the computers it should. And when I type in the address of a computer/server that doesn't show up in the list, it fails with an unknown error. But I can do the reverse and reach it from the computer that it can't contact. Also, if I open a command prompt and ping the server by name or IP address, it responds normally.
Some researching implied that it might be a windows update issue. I then found that update was not working right. Going through the Microsoft troubleshooting articles for the error didn't fix it and I got up to the point where it is saying to do a wipe and reinstall to fix it.
I did get the option to search for updates online with Microsoft, and it found a couple and installed them. But when I try the normal check for update, the error is back.
Any ideas of what could cause this and how to fix it? Or should I just try the reinstall?