SOLVED win 7sp1 BSOD in 2d but not 3d

[robble]

Having a problem with the rig in my sig. I have no problem running benchmarks/games but on rare occasions while websurfing and ~every 10 minutes while watching netflix, the computer crashes (reboots), does a memory dump, and when windows starts back up it says it has recovered from an unexpected error. When I click on "more info" the only plain english thing is it says is that it had a blue screen.

I don't remember the AMD driver version but it is the latest one. I also put all the speeds back to stock to no avail. Motherboard drivers are all the latest ones too.

Any ideas? I'm sorta leaning towards a software problem since I can play 5 hours of Diablo 3 with no problems but can't watch 15 minutes of netflix.

 

[jazon1]

next time you get the BSOD right down the error code for us it would help alot.
but that being said 90% of the time i see a pc getting BSOD its a memory issue.
i would try to test your ram with memtest for a few passes and see if you get any errors.

 

[redduc900]

Check the Event Viewer logs for any critical errors related to the time of the most recent BSOD. Start--> Type event viewer in the Start Search field, and hit ENTER. When you open Event Viewer and expand Critical, Application, or System logs - under "Windows Logs" (or look under "Summary of Administrative Events--> Event Type--> Critical)... double click the specific error so it opens in the Summary Page Events window. Next click on Copy--> Copy Details as Text in the RH pane, and paste the contents of the ClipBoard in this thread.

 

[robble]

Is this what you are asking for?

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 6/20/2012 9:15:19 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: i5
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2012-06-21T07:15:19.180008200Z" />
<EventRecordID>14754</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>i5</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">209</Data>
<Data Name="BugcheckParameter1">0x9</Data>
<Data Name="BugcheckParameter2">0x2</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0xfffff88001845b1f</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

 

[jazon1]

na thats the one that you get after rebooting from the BSOD try this app it will read your logs and post the results.
http://www.nirsoft.net/utils/blue_screen_view.html

 

[robble]

ok, wasn't sure how to do a nice print out so I took a couple screen shots.

Sorry about the size in advance.

 

[jazon1]

well looks like you problem is your ram you have 12 gigs so i would guess your page file is never used so it kind of rules that out.
so run this http://www.memtest.org/
let it run at least 5 passes and see if you get errors.
just follow the directions on the website you'll have to burn it to a cd or put on a bootable usb.

 

[RJARRRPCGP]

Looks more like a driver issue. (Even though it seems to show more than one thing as the cause.)

 

[redduc900]

Is this what you are asking for?

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 6/20/2012 9:15:19 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: i5
Description:
The system has rebooted without cleanly shutting down first.

Yes it is. Check out this MSKB article for troubleshooting steps...

Description of Windows Kernel event ID 41 error in Windows 7 or in Windows Server 2008 R2: "The system has rebooted without cleanly shutting down first"
http://support.microsoft.com/kb/2028504

... and also check out this thread:

[SOLVED] Kernel-Power Event ID 41 Critical Error
http://www.overclockers.com/forums/showthread.php?t=677174

 

[robble]

I swapped the memory modules with a spare set and the exact same thing happened again - 3 reboots within 45 minutes.


redduc900 - thanks for the link to that thread in this forum. It looks to be pretty much what I'm experiencing. I'm going to check my cool & quiet settings since that is what seems to have cured that OPs problem.

 

[robble]

didn't find cool and quiet setting but i did fine the cE1 seting and changed it from auto to enable.

It didn't work. It is continuing to bluescreen.

 

[robble]

since I kept seeing tcpip error in the blue screen I switched my lan cable from one of the lan ports to the other.

netflix has been playing for almost an hour without the computer crashing - I was lucky to go 20 minutes before.

Too soon to say it's solved but i have my fingers crossed. I am going to bed now but I'll start a two hour movie and check it in the morning.

 

[robble]

morning has arrived and the computer didn't crash - the movie played the whole way through.

looking good so far!

 

[robble]

I've watched several shows on netflix and done lots of websurfing without a single problem since I switched lan ports.

I think it's safe to call this one solved.