"you have to be present in person sign for the package"
"I was there, in my room. Give it to the front desk"
"We can't give it to front desk"
"Well then call me"
"driver didn't have permission"
"Then tell me when it's going to be dropped off"
"We don't have that information"
"Then what the hell am I supposed to do"
"You must be available to sign for the package"
"So; given that I have NO idea when the package is going to arrive, you're saying I have to sit in a lobby from 7 AM to 8 PM on a work day to wait for it in person?"
"Yes sir"
At this point I promptly hung up, decided never to ship fedex again, and tried to figure out how to get my overnighting fees back.
"I was there, in my room. Give it to the front desk"
"We can't give it to front desk"
"Well then call me"
"driver didn't have permission"
"Then tell me when it's going to be dropped off"
"We don't have that information"
"Then what the hell am I supposed to do"
"You must be available to sign for the package"
"So; given that I have NO idea when the package is going to arrive, you're saying I have to sit in a lobby from 7 AM to 8 PM on a work day to wait for it in person?"
"Yes sir"
At this point I promptly hung up, decided never to ship fedex again, and tried to figure out how to get my overnighting fees back.