- Joined
- May 29, 2004
- Location
- Alpharetta, Georgia
I recently sent back ASUS my motherboard for repair because the memory controller did not work right. But after they received the motherboard they said the motherboard arrived with broken CPU pin...when I packed the motherboard I'm sure there is no broken pin.. and..they are charging me $40 TO FIX THE PIN...I am going to call them tomorrow about this if they refuse to fix it without any charge, I will never buy an ASUS again. ..I mean..they are whining about a broken CPU pin that takes 5 sec to fix? I mean give me a break..I thought ASUS is good in RMA service.....
RMA# EK594318
P5LD2-UAYZ R1.01
90-MBL1A5-G0UAYZ
55MM861545
We have received this rma unit with damaged CPU socket pins. There is a $40 repair/replacement of the CPU socket. We will need a response regarding the payment (by Mondy, October 11, 2005) before it will be rejected without any further notice.
They also took few pictures.
http://img348.imageshack.us/img348/5038/dscf00017nh.jpg
RMA# EK594318
P5LD2-UAYZ R1.01
90-MBL1A5-G0UAYZ
55MM861545
We have received this rma unit with damaged CPU socket pins. There is a $40 repair/replacement of the CPU socket. We will need a response regarding the payment (by Mondy, October 11, 2005) before it will be rejected without any further notice.
They also took few pictures.
http://img348.imageshack.us/img348/5038/dscf00017nh.jpg