HELP! Gigabyte Z170X-UD5 not seeing Samsung 850 PRO SSD

torin3 · Oct 3, 2015

Ok, I'm home now and I've got enough energy to try working on the computer.

I'm going to try:

1) 840 and new SATA cable
2) seeing if a spinning drive shows up.
3) 850

If none of these options work, I'll be back to ask for help.

NZKshatriya · Oct 3, 2015

Goodlucks!

torin3 · Oct 3, 2015

1) 840 and new SATA cable

Still did not see the drive.

2) seeing if a spinning drive shows up.

Saw it just fine. Same port and cable as the 840.

3) 850

Saw it just fine. Same port and cable. Installed fine. Running windows updates right now.

So, it looks like they are REALLY serious about their compatibility list.

NZKshatriya · Oct 3, 2015

Well. That kinda sucks.

Gigabyte DOES seem to be a bit anal, compatibility wise lol

torin3 · Oct 4, 2015

Hmm, new install says one of my hard drive's isn't formatted. Sees the drive and size though.

The data on there was replaceable, so maybe I'll just pull the drive and not worry about it. I cleared out 6 TB of drive space getting rid of Burstcoin mining data, so I've got plenty of data space.

torin3 · Oct 9, 2015

What new fresh hell is this.

I didn't like the level of lag when folding, so I was going to add a 3rd (non-folding) video card to run the monitors from.

I shut it down, move the cards, and try to turn it back on. Nothing. Not a fan flicker. The motherboard power switch is lit, but that is it.

So I put it back to its original configuration.

Nothing.

Ok, down to 1 video card.

Still nothing.

Ok, no video cards and plugged into on-board video.

Still nothing.

I shut it down and pull the board off of the benching station and look it over as well as I can without magnification. Nothing looks wrong, no dropped screws, everything normal!

Any more troubleshooting suggestions? I got down as far as just MB, CPU and Memory and still not a flicker, no beeps, nothing.

Or should I just start the RMA process?

:bang head

NZKshatriya · Oct 9, 2015

pull CMOS battery > unplug > hold down power button for a few seconds to drain all power from system?

Other than that I don't know.

I do know I want a shirt saying "What new fresh hell is this" now.

Also, maybe try switching the reset switch to the power switch pins, who knows, could be the power switch has failed.....not likely, but those things DO happen.

*nevermind, saw it lights up*
*scratches head*

torin3 · Oct 12, 2015

Well, clearing CMOS didn't help. Nothing but CPU didn't help. RMAing it.

dyckah · Oct 12, 2015

torin3 said:
I don't own any copies of Win8, and I'm a little hesitant to jump to Win10 until their is a way to turn-off/block the telemetry.

maybe this would satisfy your turning off of telemetry?
https://www.safer-networking.org/spybot-anti-beacon/

NZKshatriya · Oct 12, 2015

ugh....Well good luck with the RMA process.

torin3 · Oct 12, 2015

NZKshatriya said:
ugh....Well good luck with the RMA process.

Approved, and paid shipping label received. It will go out tomorrow.

NZKshatriya · Oct 12, 2015

Cool.

Hope you get a competent person to handle your RMA lol

ATMINSIDE · Oct 12, 2015

Gigabyte has good customer service, you'll be just fine

torin3 · Oct 12, 2015

ATMINSIDE said:
Gigabyte has good customer service, you'll be just fine

Actually, this is in the 30 day window, so it is going back to Newegg.

ATMINSIDE · Oct 13, 2015

torin3 said:
Actually, this is in the 30 day window, so it is going back to Newegg.

Oh, well piece of cake then

torin3 · Oct 15, 2015

Got the replacement today. Put it in, and after double-checking a loose SATA cable, it powered up and is running fine.

NZKshatriya · Oct 15, 2015

So it was the drive huh?
congrats on the fix.

Now I just need to get my 2 SSDs moved off of the cheapo Xdock, and directly connected to my mobo

ATMINSIDE · Oct 15, 2015

NZKshatriya said:
So it was the drive huh?
congrats on the fix.

Now I just need to get my 2 SSDs moved off of the cheapo Xdock, and directly connected to my mobo

No, board. He got a replacement from Newegg.

NZKshatriya · Oct 15, 2015

Thats right, srry, my reading comprehension/memory of past posts has gone to crap tonight.

knee pain + lack of sleep = i have no clue what is going on anymore

torin3 · Oct 15, 2015

NZKshatriya said:
Thats right, srry, my reading comprehension/memory of past posts has gone to crap tonight.

knee pain + lack of sleep = i have no clue what is going on anymore

Yes, I just had a false start due to the OS SSD not quite being plugged in enough to work. However even with it that way, the board fired up and showed the drives that were plugged in. The previous board just suddenly stopped working. Fans wouldn't turn, and the only sign of life was the on-board power button being lit, letting me know that it wasn't a lack of power problems.

Hope you get to feeling better soon. I'm currently going through a cluster of migraines due to the current anti-migraine drug that my neurologist is having me trying not working.

HELP! Gigabyte Z170X-UD5 not seeing Samsung 850 PRO SSD

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