There is alot of mis information about UPS here.
1) employees do not ever get a discount to ship stuff. Not union jobs anyways. Maybe managment gets a deal or something, but not hourlies.
2) nobody at UPS makes close to minimum wage. Most part jobs start around 9 bucks an hour, full benefits. Drivers in this area start at 14.65 I believe and it goes up from there to something like 27/hour.
3) Boxes come end up looking like crap because the shippers do not package the boxes like UPS recommends. There are multiple diagrams on how to package stuff if you go to your local UPS location. Use lots of tape; don't put a baseball sized object in a refridgerator box with half a newspaper in there to cushion it (it will get crushed to baseball size).
All shipping companies are rough with it. Thats the nature of handling several billion packages every day. You can't have each one fly on a little silk pillow to its destination. Economies of scale. I stopped ordering from companies who ship motherboards in the motherboard box or whatever, because they are ASKING for it to be destroyed, no matter what shipper they use. If, however if it is packaged inside a larger box, surrounded by some sort of shock absorbing densely packed material, you will have no problems. Seriously. And use lots of tape. Tape helps the packages slide around their chutes, belts, and conveyers. That means they dont get stuck and smashed by the Harley Davidson frame that is behind it or the set of 26" tires bound together or whatever else is in the system. The idea is to give your package the best chance to survive, not to package it to where it looks ok and cross your fingers. That's foolishness.