Expecting them (or anyone for that matter) to identify their mistake is naive. That's why they're called mistakes. They aren't aware that they made them. It's up to an outside observer (you in this case) to bring it to their attention. My outside observer, my missus, has no issue with bringing my short-comings to my attention. I afford her the same, graciously, and we help to get 'whatever' done or fixed or improved upon and are both better for it.
I'm a Prime member, have been for years. Never had issues with their shipping, even when it's second party shipping. One return ever and it was as smooth as glass. The videos and music that come with membership are a bonus to me. The overall experience is why they succeed, a better mousetrap.
I recognize my own mistakes all the time. It's not naive to do so. It's forthright and virtuous. It's also not why they are called mistakes. They don't need me to call it to their attention. They are aware, they have software to keep track of it. It would be disingenuous to say they don't know.
Well put about the mousetrap though. I prefer to stay out of traps, those for mice or otherwise.
You paid $100 to get the same service others offer mostly for free. Now you are also more likely to buy their stuff, even if others offer it cheaper or faster. You ARE in their trap now. Don't hate on me because I am still finding cheese while you are stinking in a corner.
Second mouse to the mousetrap and all....
I'll stick with the vendors who respect my business without charging me a premium for it. No Sams, no CostCo, no Prime. I like my costs to be clear not something I have to create an amortization schedule to figure out. You should do the math though because unless you are an exception to the rule, you are paying more. You can't prove it though and that is what they are banking on, quite literally. Let me ask you this.... If it did save you money and thus not make the company as much money, would they still offer it? I promise, as complicated as the math is, Amazon has done it and they are on the winning side of the equation. That means MOST people are on the loosing side. If you are on the winning side, congrats, but you still look like a dead mouse from where I sit.
You might have better results complaining to amazon instead of here, honestly with all the effort you've put into trying to convince us that amazon is so terrible.... you could have had the issue resolved with a dozen words to a customer support representative. You are blowing this way out of proportion. Then again some people gotta have something to whine about.
You are missing my point by orders of magnitude.
You are 100% right. I could contact amazon and they would likely send me a gift card. Since I don't plan to order from them again though, that isn't all that helpful.
You are wrong that I am trying to convince you that amazon is terrible. I have not tried to do that once. I have been complimentary to them in fact. My statement has always been "They are not right for me."
The discussion has been at a conceptual and moral level not at an actual shipping level. To say I have wasted my time is again missing the point. I enjoy thinking about things at a deeper level, so I have turned something that might be bad into something that has been really good for myself. Being able to be entertained by my brain alone (trapped in thought) is the best gift I was ever given.
You are trying to solve what you perceive as my problem but I have no problem. I have only a situation which I am enjoying discussion over.
What am I blowing out of proportion? My proportion has been precise and measured. Did I overstate a fact and if so, what fact do you feel I have overstated?
What am I whining about? I wanted my product to be sent when I ordered it that was what I thought I paid for. Amazon doesn't do that though. That is what was being discussed. Its not something ANY of us can solve. It's a subtle nuance that I seem to be conveying poorly. I really want to discuss it though because its a nuance I have never heard discussed.
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Mr.Smoke, Sir,
Have you checked your other porch? The item might be sitting there since yesterday..
I had that happn before. I live in a 900sqft mansion with 2 porches and cnt always be at the same time in 2 places.
No sir, I have only one porch. It shows it left the sorting facility "out for delivery" today (FedEx).
