I recently had to evacuate for the hurricane recently (Florida) and in doing so I took my PC with me, unplugging everything. Now I'm back home and I set everything up.....put it back just the way I had it.....powers on normally with no abnormal sounds....BUT the USB ports won't recognize my keyboard/mouse (no power going to the backlights for either) and the monitors won't turn on. I tried taking the GPU out, looking around and tightening everything, vacuumed some dust up, secured the GPU back in.....still nothing.....any solutions?
-
Welcome to Overclockers Forums! Join us to reply in threads, receive reduced ads, and to customize your site experience!
Looking for help...
- Thread starter TBsteve
- Start date
- Joined
- Dec 27, 2008
Did any power outages/surges occur before you unplugged it to evacuate?
Are your mouse and keyboard connected to the computer by a usb cable or a wireless usb dongle? Do you have usb ports in the front of the case and at the back and did you try all usb ports?
When you say the monitors won't turn on do you mean they show no video image or do you mean there is no sign of power activity at all on the monitors (No LED lights where the power button and controls are)?
Have you tried removing the video card and plugging one of the monitors into the onboard video?
Are your mouse and keyboard connected to the computer by a usb cable or a wireless usb dongle? Do you have usb ports in the front of the case and at the back and did you try all usb ports?
When you say the monitors won't turn on do you mean they show no video image or do you mean there is no sign of power activity at all on the monitors (No LED lights where the power button and controls are)?
Have you tried removing the video card and plugging one of the monitors into the onboard video?
- Thread Starter
- #3
No outages that I know of prior to the evac.
I have 4 USB ports in the front and 4 in the back, none worked with my keyboard and mouse (wired usb).
There is power on the monitors and they recognize when they are plugged into the case, but I get no video at all.
I have not tried that. I will try it in the morning. Thank you!!!!
I have 4 USB ports in the front and 4 in the back, none worked with my keyboard and mouse (wired usb).
There is power on the monitors and they recognize when they are plugged into the case, but I get no video at all.
I have not tried that. I will try it in the morning. Thank you!!!!
- Joined
- Dec 27, 2008
Make sure your GTX 970 has the power connectors coming from the PSU firmly seated and that the card is firmly seated in the PCI-e slot.
By the way, you gave no information about your PSU. What is the make, model and wattage of it? How old is it?
One other thought. Do you have a large, heavy aftermarket tower cooler installed? If so, was there any point in time in your haste to get out of Dodge that the case may have fallen over or been dropped? With both USB and PCI-e not showing up it occurs to me that the socket area may have been damaged by trauma.
By the way, you gave no information about your PSU. What is the make, model and wattage of it? How old is it?
One other thought. Do you have a large, heavy aftermarket tower cooler installed? If so, was there any point in time in your haste to get out of Dodge that the case may have fallen over or been dropped? With both USB and PCI-e not showing up it occurs to me that the socket area may have been damaged by trauma.
Last edited:
- Thread Starter
- #6
Didn't do anything suggested yet, figured I'd give it a shot to see what happened....so now when I plug in my keyboard or mouse, their back light goes on for about 1-2 seconds, then it's out.....
- - - Updated - - -
Also I thought I moved my PC pretty carefully while fleeing but possibly a bump in the road while driving?
- - - Updated - - -
Also I thought I moved my PC pretty carefully while fleeing but possibly a bump in the road while driving?
- Joined
- Dec 27, 2008
That would probably be a good idea.
The LED trouble codes 15, 20, 53 indicate a memory issue according to ASRock: http://www.asrock.com/support/faq.asp?id=334
Having said that, that could mean anything from a bent socket pin to a broken ICB trace to a bad memory module itself. Anything between the CPU and the memory module could cause those codes. But it would be a good idea to take out all but one stick of memory and try each stick in each slot. That could help you narrow down whether it was a memory module or something else like a bad memory slot or a bad ICB soldered trace.
The LED trouble codes 15, 20, 53 indicate a memory issue according to ASRock: http://www.asrock.com/support/faq.asp?id=334
Having said that, that could mean anything from a bent socket pin to a broken ICB trace to a bad memory module itself. Anything between the CPU and the memory module could cause those codes. But it would be a good idea to take out all but one stick of memory and try each stick in each slot. That could help you narrow down whether it was a memory module or something else like a bad memory slot or a bad ICB soldered trace.
- Joined
- Sep 19, 2015
That could also simply be one module (or more) of memory not well seated in its slot.
- Joined
- May 22, 2016
Would he still get something displayed on the screen with a bad or not seated module? I thought (and could be wrong) that you would still get a display just no boot past the initial post screen?
I would also verify all your plugs are secured into the board. Unplug everything and plug it in again to verify.
- Thread Starter
- #12
I'm about to give up and find a PC repair shop. I always try and fix **** myself but I'm a rookie at best with this stuff and I'm at a loss currently. The memory stocks are seated and I've been checking connections from LEDs to the CPU. This is past my limited knowledge and there's not much I can do without display or keyboard/mouse.
- Joined
- Mar 18, 2015
This is a serious troubleshooting step that will likely be done at any pc repair shop anyway. If you have "known good" ram sticks then you could try that also
- Joined
- Mar 18, 2015
If you have a stock cooler use that for now and test each stick in each slot. You *hopefully * will find out only one of your sticks is bad. Both might be though, and to troubleshoot that you would need ram from a system that you know works.
If it is an option you could also try testing your ram in another system that you know works. If that system also doesn't boot then you know the culprit - its the ram.
If it is an option you could also try testing your ram in another system that you know works. If that system also doesn't boot then you know the culprit - its the ram.
- Joined
- Mar 18, 2015
This seems to say so, but testing the ram in each slot is standard troubleshooting for times when you cant figure out any other reason for the issue. Unfortunately most pc problems will require spare parts of some kind to make sure of what is actually broken/not working
