OK Wolf, did I do the right thing?

[dominick32]

OK Wolf,
I am getting the 560 watt Silverstone Zeus PSU that you always recommend. Was this unit tested up to 38Amps on the 12 volt rail or is it just a typographical error.

PS - Read my story about the OCZ 520 unit. This is also posted in vendor discussion.

Well, I have been ordering from Newegg.com for about 3 years now and have spent rediculous amounts of money making my PC go faster. In these 3 years I have never had one problem up until yesterday:

I ordered an OCZ Powerstream 520 (single rail) PSU and I had it overnight shipped to my residence. The price was great and the one day shipping was better. What showed up on my doorstep was not: They shipped out the OCZ Powerstream 600 (Dual rail) which was about $100 more than my original order. I was livid because I really wanted a single rail setup and rather than be dishonest and keep the expensive dual rail unit I let morality take over and I called up Newegg and explained to them they shipped me the wrong unit and that I was in dire need of a PSU. An OC Forums member named "Rattle" who can be found in the ATI forums recommended that I call up a specific Newegg Employee named Jason @ Extension 2050.

The first thing Jason did was apologize to me over and over again. The next thing he did is said "Well, what are we waiting for, lets ship you out a PSU right away because I dont want you to even feel like this little bump in the road occurred" I was impressed. The next thing he told me is: "Dont worry about anything, first of all I am giving you free overnight shipping, free rush order, and as soon as we get off the phone I will personally make sure your order gets processed and shipped right now."

After this I was really impressed. Next, he said "Because of your honesty, I am recommending that you pick any other power supply in stock @ Newegg.com while I am on the phone with you and I will give you $20 off for your honesty, free fedex overnight shipping, and a free personal rush order on it."

So, because he thought to himself that there might be a problem with stock of the OCZ 520 at the Tenessee warehouse he recommended that if I wanted to pick another high end PSU, it might be a better idea.

So, I ended picking up an awesome 38Amp single 12v Rail 560 watt Silverstone Zeus power supply!!! FOR $117 total cost!!!!!

On top of this I am getting re-imbursed for my original $169.99 OCZ520 order and they are even expecting me to call them back for a re-imbursment on shipping when I send them the original unit back via RMA.

Talk about taking care of a botched up order and customer service. I am more than impressed with Neweggs service. For this, I will remain a loyal Newegg Customer for a very long time. Thank you NEWEGG!!

 

[Oklahoma Wolf]

That's quite a story... I wish I could grab an ST56ZF from Newegg

To answer your question, the ST56ZF has not been reviewed well enough yet to validate the 38A figure, however I know beyond a doubt this is a relabeled Etasis EPAP-560. The numbers on the label are the rating at 50 degrees. I trust them that they are not in error

 

[dominick32]

That's quite a story... I wish I could grab an ST56ZF from Newegg

To answer your question, the ST56ZF has not been reviewed well enough yet to validate the 38A figure, however I know beyond a doubt this is a relabeled Etasis EPAP-560. The numbers on the label are the rating at 50 degrees. I trust them that they are not in error

Thanks for the response. I am definitely looking forward to this unit. Hopefully they dont send me a Silverstone Dual Rail.

Dom

 

[Oklahoma Wolf]

They won't - there are no Zeus dual 12v units, and the other models are all quite powerful as well. The 600W and 650W Enhance made quad 12v models have a 42A combined limit, while the new Etasis made 750W quad is a split plane monster of a PSU (60A@12v combined).

 

[dominick32]

They won't - there are no Zeus dual 12v units, and the other models are all quite powerful as well. The 600W and 650W Enhance made quad 12v models have a 42A combined limit, while the new Etasis made 750W quad is a split plane monster of a PSU (60A@12v combined).

hmm, Does the 60AMP unit have familiar packaging to the Zeus 560? lol jk.

Anyway, thanks a lot for your help on here with PSU's. You have been nothing but knowledgable and extremely polite on the subject. Especially on PSU recommendations, you definitely know your power supply reco's. Its appreciated by all of us.

Regards,

Dom

 

[Oklahoma Wolf]

hmm, Does the 60AMP unit have familiar packaging to the Zeus 560? lol jk.

It's bigger - see for yourself

http://www.silverstonetek.com/products-75zf.htm

This one's not going to be cheap - it directly competes with the PC P&C 850W and Zippy's 800W & 850W SSI units. I hear there's an 850W model coming too.

 

[Rattle]

what a monster !

I almost bought that 560 zeus, let us know how it is DOM.

 

[dominick32]

what a monster !

I almost bought that 560 zeus, let us know how it is DOM.

I will take out the multimeter as soon as I turn the key on her. Comparing my original Aspire 550 idle/load to the OCZ600 and to the new Silverstone 560. It should be a nice comparison.

Dom

 

[Rattle]

I will take out the multimeter as soon as I turn the key on her. Comparing my original Aspire 550 idle/load to the OCZ600 and to the new Silverstone 560. It should be a nice comparison.

Dom

your awesome, thats exactly what I do ! then I load out on dual prime and RTHDRIBL and watch that redout

 

[Oklahoma Wolf]

I should mention early models of these had the 12v adjusted a bit low from the factory - if yours turns out to be one of them, the options are to RMA it or pop the lid off and tweak the pot

 

[dominick32]

your awesome, thats exactly what I do ! then I load out on dual prime and RTHDRIBL and watch that redout

lol
I load up one instance of Prime95 and one instance of CPU Burn in and load up RTHDRIBL @ 16X Multisample... Thats my stress test. She is usually gasping for voltage by the time I am finished with her.

 

[dominick32]

I should mention early models of these had the 12v adjusted a bit low from the factory - if yours turns out to be one of them, the options are to RMA it or pop the lid off and tweak the pot

I really hope that this is not the case because I would prefer not to be in another RMA situation with newegg again for quite some time. Maybe I will contact silverstone directly if it happens.

Dom

 

[Oklahoma Wolf]

Yours should be ok, but I imagine Silverstone will take care of you if need be. The location of that pot can be found in this review: http://www.pcmoddingmy.com/content.php?review.335

Incidentally, that 750W looks to be coming soon - still can't find it at any retailers, but I did spot it at a distributor's site.

 

[LordDarik]

You'll be very happy with the ST56ZF, I got one and the rails are solid as a rock. The first thing you notice when you pop it open are the huge heatsinks...