Pc repair stores- usual turnaround time for my problem

[bellakella83]

I dropped my laptop off at a local computer repair shop (Enterprise).
I had a virus that wouldn't let me login into Windows. The technician left me a voicemail last night saying "he will probably be able to restore the system to an earlier date and it was technically in the diagnostic stage" There closed until Monday and I didn't get a chance to ask him how long this would take.

Does anyone have an idea? Keep in mind, it's a small store and there was only one person working when I dropped my pc off.

I wouldn't think it would take longer than a few hours but I could definitely be wrong.
Thanks!!!


.

 

[Mr.Scott]

Turn around at my own little shop on something like that is overnight. It depends on how busy I am.

 

[trents]

Sounds like you got a ransomware infection, bellakella83. Hopefully, the restore points weren't erased by the virus and there are some the technician can use.

 

[demien88]

Thats quick process. But it depends on the guy and when is he free to do it.