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Dell.com?

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Onizuka

Member
Joined
Aug 7, 2003
Location
Texas
Was thinking bout ordering a monitor from them, was just wondering how their shipping and customer support was.
 

{PMS}fishy

Senior Member
Joined
Dec 20, 2001
sautegod said:
it's dell, there the best

Its true. Even though most of us don't like their computers, there service is tough to beat. They are usually number 1 and if they are beaten its by Apple.
 

99'erForever

Member
Joined
Jul 24, 2003
I bought a monitor 8 months ago from them and I didn't have any problems. I got free ground shipping too. No complaints.
 

Noodles

Member
Joined
Nov 20, 2003
Location
Vermont, USA
Hmmm, people say there service is the best...but I've heard people say it has gone down hill the past year or two. resellerratings seem to reflect this as well, says they've outsourced there support to india.

A monitor though? You can't go to wrong on that, it pretty much either works or it doesn't. And if it doesn't you can return it.
 

OSUmaxx

Senior Member
Joined
Jul 8, 2002
Location
Oregon
I've had great experiences with Dell over the years. They always ship computers promptly, and I haven't had a major problem with one of their products. Sometimes I have a hard time understanding their tech support people, but its nothing to stop you from buying a product.

Maybe their tech support has gone downhill over the last year, but I personally have never had a problem with it.
 

Noodles

Member
Joined
Nov 20, 2003
Location
Vermont, USA
Yeah, I don't know personally. Just telling you what I heard. Whatever thats worth. ;)

I still think you're pretty safe buying a monitor from them though.
 

jazztrumpet216

Senior @ss
Joined
Sep 23, 2001
Location
Milwaukee, Wisconsin
Yeah... all in all I've ordered three computers from Dell in about 3 years. Never had so much as a complaint about any of them. Usually they shipped it out and to you before the estimated arrival date, and never have I had a problem with a damaged box or contents.
 

Stedeman

The Half Asleep Member
Joined
Aug 29, 2002
Location
Lewiston Maine
I swear by them. I have had many people who don't want to build a rig, go to them and, not one person has regretted it. Their tech support is real good if you have all your right information. I use them now and again to find odd part numbers for me :p. And I used them for my Laptop and when it's time to upgrade I will use them again. A thing to remember is they win more awards for CS than any other OEM.
 

Havoc_

Registered
Joined
Apr 4, 2001
I have had fantastic service from Dell.com. In fact its because of their service that I no longer even look at Gateway stuff anymore.
 

Smartiepants

Member
Joined
Dec 12, 2003
Location
Calgary, AB, Canada
Didn't dell move their tech support to make one worldwide one? I dunno, someone should ask a tech rep what time it is there. I think I heard that but I forget about what company it was.
 

ryuen

Member
Joined
Mar 25, 2003
Location
at home
ya i agree with the people pro dell. even though ive heard horror stories and bad RR. id bought lots of stuff off them. theyre fine. not as fast as newegg (like anyone is). only thing i advise you is dont be bungled up in their rebates or home/small bussiness deals stuff. usually its "specially rigged." if you know what i mean. not that you wont get your money back, but theyre very tricky wording, rebates, stackable coupons, etc.
 

linlibj

Member
Joined
Feb 4, 2003
Location
St Louis
I bought 18' UltraSharp LCD from Dell. Best LCD ever had, shipping was free. What else can I expect? They are really, really good. About two years ago the MB on my Dimension4200 dead, they shipped me a new MB overnight. I just grabbed a PowerEdge400SC a few days ago for $320. It has 2.4c, intel875 board 40G HD and a nice quiet box. The rest parts are almost useless. Still hard to beat that deal.
 

wanna_b_rich_13

Member
Joined
Dec 15, 2003
DELL service has gone down the drain in the past year but i am sure you can find better prices/products online from other reputable vendors.