Ok I'm desperate. I have an HP Photosmart 6510 all in one wireless printer. I hooked it up and it does not work. I know how important details are in order for you guys to try and come up with a solution so bear with me.
I'm Running Windows 7 and in Printers and Devices the Printer reads as Online and as the default printer. I can Ping the printer's NIC with no issues and the drivers are up to date, and I double checked that I was using the correct port, that it was configured correctly (the port has the correct IP address) and that all of the necessary processes and services were running properly.
Everything seems fine until I try to send a print job to the spooling service and then the status indicator in Printers and Devices changes from Online and Ready, to "trouble shooting needed". The printer doesn't make any indication that it received the print job (no printer preparation noises ect.) and doesn't print anything.
I can print fine from my laptop however and everything on it reads the same right up until the point on the Desktop where fails.
There are no error messages, it just fails to print and when I run the trouble shooter it tells me that there is a job in the queue, I go to the queue and whatever job I sent has an "error" and the whole thing freezes up until I delete the job from a queue. It then goes back to saying that the printer is online and ready.
Ok I think that's it, let me know if I forgot anything. Any Ideas?
I'm Running Windows 7 and in Printers and Devices the Printer reads as Online and as the default printer. I can Ping the printer's NIC with no issues and the drivers are up to date, and I double checked that I was using the correct port, that it was configured correctly (the port has the correct IP address) and that all of the necessary processes and services were running properly.
Everything seems fine until I try to send a print job to the spooling service and then the status indicator in Printers and Devices changes from Online and Ready, to "trouble shooting needed". The printer doesn't make any indication that it received the print job (no printer preparation noises ect.) and doesn't print anything.
I can print fine from my laptop however and everything on it reads the same right up until the point on the Desktop where fails.
There are no error messages, it just fails to print and when I run the trouble shooter it tells me that there is a job in the queue, I go to the queue and whatever job I sent has an "error" and the whole thing freezes up until I delete the job from a queue. It then goes back to saying that the printer is online and ready.
Ok I think that's it, let me know if I forgot anything. Any Ideas?