I would have expected them to allow you to use the money you had spent as credit towards another item. You bought the warranty, you had two bad experiences, you wanted a different/similar type item... I don't see what the big deal is. My guess is that the manager isn't too bright, the manager thought you were rude, or both!
I stopped shopping at CompUSA years ago with the exception of a few items with fabulous rebates. Their return policy is awful and it's cost them many of my dollars.
Circuit City has recently incorporated a restocking fee as well. I wrote to customer service and posted their reply in the forums. They won't be getting any of my business either!
I stopped shopping at CompUSA years ago with the exception of a few items with fabulous rebates. Their return policy is awful and it's cost them many of my dollars.
Circuit City has recently incorporated a restocking fee as well. I wrote to customer service and posted their reply in the forums. They won't be getting any of my business either!