BSOD SYSTEM_SERVICE_EXCEPTION

[Sekas]

Hey everyone. I've got a BSOD for about 3 to 4 weeks. I have surffed the net to find the answer for that particular error. However, I wasn't successfull.

Laptop: E Series VPCEA16FG Sony VAIO

Intel Cpre i5-520M Processor 2.40 GHz

Windows 7 Home Premium (64-bit)

Memory 4 GB

Here is the Mini DUMP file info:

==================================================
Dump File : 072212-19640-01.dmp
Crash Time : 7/22/2012 3:12:11 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : 00000000`00000000
Parameter 3 : fffff880`0a912ba0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17835 (win7sp1_gdr.120503-2030)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\072212-19640-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 292,096
==================================================

Please Help

 

[redduc900]

Have you already tried installing the hotfix?...

http://support.microsoft.com/kb/980932

 

[Sekas]

Have you already tried installing the hotfix?...

http://support.microsoft.com/kb/980932

I was trying to download it, but it says "The system is currently unavailable. Please try back later, or contact support if you want immediate assistance." Is it really unavailable or it doesn't work anymore? Thanks for the help though.

 

[Sekas]

I had a success in downloading the file, but the update wasn't applicable to my computer. What should I do next?