The other day I was using my computer when it just suddenly froze on me. Everything was still on the screen, but I could not use the mouse or keyboard and a white noise was coming out of the speakers.
I could not even use the reset button or the on/off button and had to turn the computer off at the back.
When I turned it back on, I found that the psu and the cpu fan kicked in up to full speed and then stopped and then starts again. This is all it manages to do and does not get any further.
I have tried replacing the psu and this makes no difference and I have also replaced the thermal paste and cpu fan but this makes no difference.
Does anyone have any further suggestions of what I could do or what the problem could be?
TIA
p.s. This is a pre-built machine that I ordered (which has just expired on its guarantee)
I could not even use the reset button or the on/off button and had to turn the computer off at the back.
When I turned it back on, I found that the psu and the cpu fan kicked in up to full speed and then stopped and then starts again. This is all it manages to do and does not get any further.
I have tried replacing the psu and this makes no difference and I have also replaced the thermal paste and cpu fan but this makes no difference.
Does anyone have any further suggestions of what I could do or what the problem could be?
TIA
p.s. This is a pre-built machine that I ordered (which has just expired on its guarantee)
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