- Joined
- Jul 15, 2012
- Location
- Louisiana
Amen. You spend $120 and find out it's bad right away or 3 weeks later. The you wait for as month after sending the crap AIO back (on your own dime btw, and wait
That is simply wrong and spreading misinformation.
First, you have 30 days of where you can request a full refund with Newegg's Standard return policy, so there is no out of pocket expense or loss.
Second, in many cases, you can get a new component shipped as you ship your defective component when within the warranty period, which in this case is 3 years.
Lastly, 90% of ALL RMAs are due to improper handling, user incompetence or error. Myself, I have never had to do an RMA, but I did have to order some new power/reset switches for my case, which I had in my hand one week later from Taiwan after contacting them via email.
Also, NO computer component is exempt from being possibly defective out of the box. Some do have higher return rates, especially motherboards. I'm sorry you had trouble with your Intel or Corsair AIO CPU cooler