Maze 4 Warning

[Zazuk]

You could always try calling them too if you don't see a response to your email soon enough for ya. They are a fairly small operation I think. A friend I work with called them up and asked about coming out to take a tour of their facilities and they said to come on out. They hooked him up with a maze 4 for free for his AMD before they were available for sale even. Seem like pretty good peeps.

I was lucky, the maze 4 that they gave me has a copper top. I have not had any problems with the O-Ring or barbs. Aktunka forgot to mention that they treated me to lunch as well.

 

[Imacrzyprsn]

thats tite =)....regardless, if it doesn't work or is DOA it should be replaced free of charge, it's proper customer service yah know?

 

[Mustanley]

I've got the Maze4 with lucite top and chrome barbs. There was no teflon tape on the barb threads and no leaks either. I would say this is an isolated incident. I'll bet they handle your situation professionally. They seem llike a great group and I've been very pleased with the service I've received from them over the last couple of months.

 

[Zazuk]

So irish80122, have they gotten back to you yet? Will are they going to let you RMA it?

 

[grunjee]

I have had nothing but positive experiences with Danger Den, they seem like a good group of people who are not out to stiff you.

Recently (2 months ago or so) I got a z-chip (NB block) from them and the bottom was totally concave. I emailed them and got a quick reply to give them a call. They had me send the block back, and as soon as they got it they fedexed me a new one overnight. It was within a week that I had a brand new replacement.

So the point is, IME they are good on their word and will replace a defective product. Definitely do not tamper with it as you stated.

 

[JoJoMoJo]

The maze 3 I had the clear top started leaking around the barbs also, so i used some clear silicone around it. When ordering a new block for my p4 i learnt from my mistake and ordered a copper top. No problems with leakage.