Hi. I don't know much about computers, and can't figure this out on my own.
I got my new 8gb ram today, upgrading from 4gb (computer spec says 8gb max and siw 16gb max), but when I star the laptop after changing I either get a blue screen with something like: "IRQL_NOT_LESS_OR_EQUAL" or "BAD_POOL_HEADER" or similar. Or the computer gets to a page where I can choose to start it normaly or do like a repair/search or something, and from there it just rebots back to the same page in a loop. I have tried to boot in safe mode but the result is the same.
My new RAM is: Corsair Vengeance SO-DIMM DDR3 PC12800/1600MHz CL9 2x4GB (CMSX8GX3M2A1600C9)
My old is: Samsung SO-DIMM DDR3 PC10600/1333MHz CL9 2GB (M471B5673FH0-CH9)
Laptop: Acer Aspire TimelineX 5820tg
CPU: Intel Core i5 450M
Mobo: Acer JM51_CP (Intel)
BIOS: INSYDE V1.25
Windows 7 64-bit
Just tell me what else you need to know. I have two hard drives, the old original and a completly new SSD with a fresh windows insall. Both drives gives the same result.
I have tried both cards separete and together in all different combinations but the result is the same either way. Is the new RAM not compatible with the computer? I thought if that was the case the computer wouldn't start at all. Now it starts but says there is something wrong.
Please help me figure this out, I'm so lost.
I got my new 8gb ram today, upgrading from 4gb (computer spec says 8gb max and siw 16gb max), but when I star the laptop after changing I either get a blue screen with something like: "IRQL_NOT_LESS_OR_EQUAL" or "BAD_POOL_HEADER" or similar. Or the computer gets to a page where I can choose to start it normaly or do like a repair/search or something, and from there it just rebots back to the same page in a loop. I have tried to boot in safe mode but the result is the same.
My new RAM is: Corsair Vengeance SO-DIMM DDR3 PC12800/1600MHz CL9 2x4GB (CMSX8GX3M2A1600C9)
My old is: Samsung SO-DIMM DDR3 PC10600/1333MHz CL9 2GB (M471B5673FH0-CH9)
Laptop: Acer Aspire TimelineX 5820tg
CPU: Intel Core i5 450M
Mobo: Acer JM51_CP (Intel)
BIOS: INSYDE V1.25
Windows 7 64-bit
Just tell me what else you need to know. I have two hard drives, the old original and a completly new SSD with a fresh windows insall. Both drives gives the same result.
I have tried both cards separete and together in all different combinations but the result is the same either way. Is the new RAM not compatible with the computer? I thought if that was the case the computer wouldn't start at all. Now it starts but says there is something wrong.
Please help me figure this out, I'm so lost.