- Joined
- May 2, 2005
- Location
- Seattle, WA
IBM X40: 8.5/10
I can't say I've ever had any problems with it except the backlighting is a little bit messed up on the screen (I got slightly stung by an ebay reseller, I don't attribute this to IBM). It is extremely functional and has no usability issues. Battery life is 5.5 hours. The disk drive failed a few months after I got it and IBM overnighted me a new hard drive and recovery disks (which most OEMs charge for now) *even* though it is a refurbished system and I didn't by it through an authorized reseller (but it still had a warranty on it for 1 yr).
I also tried to get the screen flaw repaired but they said it was damage due to 'negligence'. Even so they did not charge me to look at it or for the same day/overnight shipping both ways. In short the customer service is unbelievable. (I called them when the cs center was closed sans an absolute emergency and I got a call back at 6 am pst, I had the box to send the notebook by the end of the day).
As for the system build itself, it is very solid and well thought out. Truly a portable notebook and very durable. The only downside is the price (new anyways...). Lenovo now owns IBM's personal computer division but the support contracts for older notebooks are still through IBM.
I've made extensive use of other notebook brands I don't think anything really compares to the x series notebooks for their purpose (not even the 'ultraportable' toshiba's). I won't rate any of them though because I haven't owned them recently. My first notebook was a packard bell 386 or 486 (can't remember tbh). It had a black/white monochrome screen. I would give it a 7/10 back then and about a -1 now Might make a good paperweight. Also had a compaq 286 with a blue/olive monochrome screen. Battery lasted about 5 seconds on that mother.I used to dial into a BBS to play a mud on it. Those were the days.
I can't say I've ever had any problems with it except the backlighting is a little bit messed up on the screen (I got slightly stung by an ebay reseller, I don't attribute this to IBM). It is extremely functional and has no usability issues. Battery life is 5.5 hours. The disk drive failed a few months after I got it and IBM overnighted me a new hard drive and recovery disks (which most OEMs charge for now) *even* though it is a refurbished system and I didn't by it through an authorized reseller (but it still had a warranty on it for 1 yr).
I also tried to get the screen flaw repaired but they said it was damage due to 'negligence'. Even so they did not charge me to look at it or for the same day/overnight shipping both ways. In short the customer service is unbelievable. (I called them when the cs center was closed sans an absolute emergency and I got a call back at 6 am pst, I had the box to send the notebook by the end of the day).
As for the system build itself, it is very solid and well thought out. Truly a portable notebook and very durable. The only downside is the price (new anyways...). Lenovo now owns IBM's personal computer division but the support contracts for older notebooks are still through IBM.
I've made extensive use of other notebook brands I don't think anything really compares to the x series notebooks for their purpose (not even the 'ultraportable' toshiba's). I won't rate any of them though because I haven't owned them recently. My first notebook was a packard bell 386 or 486 (can't remember tbh). It had a black/white monochrome screen. I would give it a 7/10 back then and about a -1 now Might make a good paperweight. Also had a compaq 286 with a blue/olive monochrome screen. Battery lasted about 5 seconds on that mother.I used to dial into a BBS to play a mud on it. Those were the days.