Front panel USB and Card reader question

[Demon of Elru]

Hey guys! I just recently bought an all in one fron panel for my new x299 build. According to the motherboard manual (ASRock Fatal1ty i9 gaming XE) each USB 2.0 header supports 2 ports for a total of 4 ports. On the back of the front panel the only plug for the USB and Card readers is a 9 pin USB 2.0 connector. The front panel has 4 USB 2.0 ports, card readers, audio jacks, 2 USB 3.0 and eSATA. Do I need a splitter to use all 4 ports and card readers or will the unit work fine plugged into just the one USB 2.0 header? For reference this is what I am using.

https://www.amazon.com/gp/product/B01NBTPGBL/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1

 

[trents]

If the front panel has four usb 2.0 ports and only one USB 2.0 cable then I assume that one cable fees all four USB 2.0 ports on the front panel plus the card reader. It is a "powered" hub so that bodes well.

 

[Demon of Elru]

Alright so I should be fine with plugging it into just the one header?

 

[trents]

Try it and see if it works.

 

[Demon of Elru]

Aright so I went ahead and hooked everything up, the card readers, USB 3.0 and eSATA work fine, the 4 USB 2.0 ports do not work. Windows does not recognize them.

 

[trents]

Could be defective. Do an RMA with Amazon or reach out to the Amazon partner who sold it. Does it need a driver? Are you sure it is compatible with the version of Windows you are using?

 

[Demon of Elru]

I am actually communicating with the vendor. If we can't fix it I'll have to RMA. Will keep you posted.