internet connection is unstable

[(G{in}[AK)TION]]

so my internet connection is acting unstable.

here are some of the issues.

1. multiplayer games will work while web pages dont at the same time on different computers. sometimes opposite and sometimes both.

2. right now the ping is jumping up and down. min is 90 max is 300 (fast fluctuation) in all games. web browsing isnt affected though....even on you tube.

so i will be posting my connection status and logs here.


CONNECTION STATUS
==11:40pm >> 11/6/2012==


Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 129000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Disabled Disabled
Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 4 5360537 sym/sec 129000000 Hz -1.0 dBmV 41.0 dBmV Docsis
Locked QAM256 1 5360537 sym/sec 111000000 Hz -0.1 dBmV 41.5 dBmV Docsis
Locked QAM256 2 5360537 sym/sec 117000000 Hz -0.1 dBmV 41.4 dBmV Docsis
Locked QAM256 3 5360537 sym/sec 123000000 Hz -0.4 dBmV 40.8 dBmV Docsis
Unlocked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknown
Unlocked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknown
Unlocked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknown
Unlocked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknown
Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol Rate Frequency Power
Locked ATDMA 2 5120 Ksym/sec 20000000 Hz 49.2 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV

the down stream freq power fluctuates alot. usually from 0.0 to 7.0. SNR is always going from 40-41, rarely one of them goes down to 39, and at one point the second SNR went down to 31 and my upload speed was complete crap when that happend.

EVENT LOG
==11:41 >> 11/6/2012 ==

Time Priority Description
Wed Nov 07 00:12:10 2012 Warning (5) Admin login authentication fail
Mon Nov 05 10:38:29 2012 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.1;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.2;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.3;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.4;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.5;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.6;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.7;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Error (4) Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sun Nov 04 19:41:19 2012 Notice (6) TLV-11 - unrecognized OID;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Sat Nov 03 20:00:53 2012 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.1;CM-VER=3.0;
Time Not Established Critical (3) No Ranging Response received - T3 time-out;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established Critical (3) DHCP FAILED - Requested Info not supported.;CM-MAC=84:1b:5e:8d:3a:28;CMTS-MAC=00:18:74:e5:64:54;CM-QOS=1.0;CM-VER=3.0;

 

[(G{in}[AK)TION]]

heres another change that happened this morning.

Downstream Bonded Channels
Lock Status Modulation Channel ID Symbol rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 4 5360537 sym/sec 129000000 Hz -0.4 dBmV 41.0 dBmV Docsis
Locked QAM256 1 5360537 sym/sec 111000000 Hz 0.5 dBmV 41.4 dBmV Docsis
Locked QAM256 2 5360537 sym/sec 117000000 Hz 0.6 dBmV 41.2 dBmV Docsis
Locked QAM256 3 5360537 sym/sec 123000000 Hz 0.0 dBmV 40.6 dBmV Docsis
Unlocked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknown
Unlocked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknown
Unlocked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknown
Unlocked Unknown 0 0 sym/sec 0 Hz 0.0 dBmV 0.0 dBmV Unknown


Upstream Bonded Channels
Lock Status Modulation Channel ID Symbol Rate Frequency Power
Locked ATDMA 2 5120 Ksym/sec 20000000 Hz 47.7 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV



is this really ok?

 

[michael12345]

I was wondering if i could get some help. My internet connection is very unstable and its slows down at any random time of the day. This affects my online game play, i also use a Ethernet cord for everything.
ADSL 1
High ping, 200-600ms
slow download speed, 0.8kbps should be averaging 800 kbps
I have tried everything from changing all the lines, cords, modem/router's and splitters to calling my ISP and even had technicians out testing the lines, still nothing. I did call my ISP regularly, but that got too repetitive and went no where, so i came on here to seek some help.