- Joined
- Oct 1, 2004
- Location
- PA
i would like to say it was pretty outstaning. you call and will most likely get an answering machine, leave the info asked for and instead of hold you get a call back (got mine about an hour after) spoke with the rep, he asked me to try single sticks. i brought up the possibility of an advance RMA explained that it was my 2nd RMA (first one was to a vendor) and that i really need this machine up for school purposes. he told me that it's possible but he would need to check with a manager. i acknowledged that it was alright he gave me the necessary info to request an rma. conversation took about 5min without any hassle