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Windows locking up (friends comp)

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Tyreal

Member
Joined
Jun 5, 2005
Location
Vancouver, Canada
My friends comp is acting up and he asked me to poist this for him since he can't sign up.

his computer randomly locks up and he cant click anything after about 10min.
Is there anything to fix this?

He doesn't know his cpu specs and service pack or anything at all.

thanks for the help guys.
 
OP
Tyreal

Tyreal

Member
Joined
Jun 5, 2005
Location
Vancouver, Canada
these are lockups. He can't use his comptuer for a few minutes before he can't click anything. But he can still use his mouse.
 

thefly

Member
Joined
May 16, 2001
Location
Montreal
I'd guess a spyware scan might help. Maybe his computer is badly infected.

Download adaware from lavasoft.com and scan for infections.

Then check the event viewer to see if you can find some clues as to what is happening to the machine went it stalls like that.
 

newbzg

Member
Joined
Jun 7, 2005
Could be a Virus for all we know..... i would do what thefly say to do, download lavasoft and spybot, and run both of the scans...
 

Kaiga

Member
Joined
Feb 21, 2005
Location
New Albany, IN
This sounds like the work of a worm. tell me, when he boots, does it take a very long time to load till he can use it? if so, BAM its a worm. I would also check event veiwer too. Event veiwer is so great...
 

stool

Senior Member
Joined
Dec 20, 2000
Location
Albany, NY
Did this just start, or has it been happening for a while? Also, if he really needs help, what he's got is a really big help.